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Visitor
Mend
Posts: 2
Registered: ‎07-25-2010
Accepted Solution

Recent Reformat

I recently did a reformat for my computer because it had a virus (which NIS did remove) but before removal the virus did some damage. I would get random errors, my apps would be suddenly gone and I would have trouble turning off my computer. I had NIS 2010 installed on my current PC and have it installed on my other PC. But I sent the CD and Product Key to my cousin, who used the remaining install. My question is, is there a way to re-install NIS 2010 without having to purchase it again?

floplot
Posts: 9,952
Topics: 200
Kudos: 1,894
Solutions: 354
Registered: ‎04-11-2009

Re: Recent Reformat

Hello Mend

 

Welcome to the Norton Community

 

Yes, you can reinstall NIS 2010 without buying it again

 

Please go to mynortonaccount and retrieve your key from that account.

 

You can download the program from here.

You can download 2010 NIS from here



http://www.norton.com/nis10

Please remember to run live update after install to make sure all updates are received and then please reboot.

You will have to run live update a few times to get the latest version- 17.7 and you might have to reboot before it comes thru live update..

 

Please come back and let us know how you made out. Thanks.

Success always occurs in private and failure in full view.




Visitor
Mend
Posts: 2
Registered: ‎07-25-2010

Re: Recent Reformat

All problems fixed.

 

Thank You Very Much!!!

floplot
Posts: 9,952
Topics: 200
Kudos: 1,894
Solutions: 354
Registered: ‎04-11-2009

Re: Recent Reformat

Hello Mend

 

I'm glad you were able to replace your Norton product and all is working well. Thanks for coming back and giving us an update. Can you please mark the post which gave you the solution so that all will know that the thread has been solved.? This way any one with a similar problem will be able to find the solution. Thanks.

Success always occurs in private and failure in full view.