02-10-2013 08:22 PM
I purchased and installed Norton Internet Security on 2013 on a 2 year old desktop yesterday. Due to constant power outage and lack of UPS, the system crashed and now whiling booting it has restored the system to factory default settings. So I have lost the susbscription
How can I re-apply the license purchased to the same computer.
02-10-2013 08:49 PM - edited 02-10-2013 08:58 PM
Hi harshnahar and welcome!
I am sorry to hear of your problem, but we can resolve the Norton issue rather quickly.
Your subscription key will still be valid since you are installing on the same machine. Just enter it when prompted to do so.
Once installed, please run Live Update a few times until no more updates are available.
Hope that helps!
Norton Internet Security • Comcast NSS • Norton Security Beta | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
"Anyone who isn't confused really doesn't understand the situation." Edward R. Murrow