Norton Internet Security / Norton AntiVirus

[superdude]

I have Norton 2008 suite and every day I run a depp system scan and it finds the same exact tracking cookie and removes it. Then the next day it is back again. Any suggestions on how I can trace where it is comming from so I can remove the source of it?

[donahu1]

They are all LOW on the totem pole for causing any kind of danger. Usually "ignore" takes care of it. Mine used to come from "My Excite" site. I gave up trying to get rid of it because I goto Excite, Yahoo, You Tube, etc. nearly every day.

I know it is a pain to have to apply actions which ignore the cookie so I only run a full system scan on a weekly basis. If you are travelling the more dangerous locations, warez sites, etc. then maybe a full daily scan would be warrented......IMHO

[LisaK]

Hi superdude,

You are probably regularly going to a website that tells the browser to create a new tracking cookie.

One option is to change your browser settings to not accept cookies, or prompt you about them.  Cookies are low risk, and some sites will not work without cookies enabled, and you may be using cookies for automatic log in or similar features, so you may not want to make this change.

You can change the Norton settings so that the product:

a)  Automatically removes cookies instead of prompting you about them.  Note that this will also automatically remove all low risk threats.

         Open the main UI > click Options on the left > click Norton Internet Security from the Options sub-menu

          In Options, click the "Exclusions" category > click the "Low Risk Action" sub category > click the choice "Automatically remove low risk items".

     *This will AUTOMATICALLY fix ALL low risk threats without prompting you, so if you use any adware, you do not want to select this.*

OR

b) Disable scanning for tracking cookies, although this does NOT sound like what you are interested in.

      Open the main UI > click Options on the left > click Norton Internet Security from the Options sub-menu

      In Options, click the "Manual Scanning" category > uncheck "Scan for tracking cookies"

Regards,

Lisa

[jarrycanada]

What you can do is when norton finds a cookie goto the log and copy it's name. www. name of site . com  is the name of the site that was detected. goto your browser and look for cookie settings and add the site in question to it to not except a cookie from this site. problem fixed.

You can do this in firefox and IE.

in ie you would hit tools, internet options, click privicy tab click sites. to add such a entery

in firefox,

Tools, select options.

Exceptions, add sites name and click never allow cookies from this site

Message Edited by jarrycanada on 07-01-2008 06:00 PM