03-09-2012 05:57 PM
The exported results of a scan identifies the following threat removal.
Resolved Threats: Trojan.Gen Type: Compressed Risk: High (High Stealth, High Removal, High Performance, High Privacy) Categories: Virus Status: Fully Resolved
File insight rates this threat as High.
But the threat level in the documentation for Trojan.Gen on the website indicates the threat level is Very Low.
Threat Assessment Wild
Why is there such a major discrepancy in the Threat Levels in the documentation? Which one do I really believe?
03-09-2012 06:06 PM
Any threat that is actually on your system is HIGH RISK.
It does not really matter what is on a web page. Web page info can take some time to be refreshed/updated, where the definitions that are downloaded each day are up to date.
03-09-2012 07:16 PM - edited 03-09-2012 07:51 PM
The Risk assignment for a threat that is found on your PC is not the same thing as the Threat Assessments that you find in the malware write-ups. The former is concerned only with the amount and types of damage that the detected threat can do to your individual PC. The published Threat Assessment, on the other hand, is an evaluation that relates to a large population of PCs, and so takes into account such things as how widespread a threat has become and how quickly it is spreading through that population. Thus, a virus that can do a great deal of damage to your PC, if the computer becomes infected, might show as a High Risk within your Norton program logs; yet it may merit only a low Threat Assessment if the chances of any individual machine becoming infected are low, due to the threat not being widespread, or perhaps because it is propagating slowly enough through the population to be easily contained.
You can read the more technical explanation here: