Not what you were looking for? Ask our experts!
Reply
Visitor
MAllen5
Posts: 5
Registered: ‎01-18-2014

Run Dll

Can anyone please hRun Dll.jpgelp me on this?

Regular Contributor
yecart
Posts: 87
Registered: ‎03-24-2013

Re: Run Dll

I see that you are new,i'm still green in areas too. We need more info,the more info you give the more likely we will be able to help you.What are you trying to do? what make,model of computer? What operating system?,What Norton product are you using? What search engines are you using? etc

peterweb
Posts: 8,792
Kudos: 1,374
Solutions: 343
Registered: ‎04-17-2008

Re: Run Dll

Searching for TBUpdater seems to indicate it is a browser hijacker that you should have removed by someone who knows what they are doing.

 

I would suggest you sign up at one of the free Malware Removal sites below. Do not try to do anything on your own as it could make things harder for the Malware Removal expert at that site to help you. Choose one and stay there until your system is clean.

 

http://www.bleepingcomputer.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/


 

 

 


Things happen. Export/Backup your Identity Safe data.
lmacri
Posts: 1,579
Kudos: 641
Registered: ‎05-05-2009

Re: Run Dll

Hi MAllen5:

 

Welcome to the Norton forum:

 

A post here in the Surf Canyon forum suggests that the tbupdater.dll error could be associated with a PUP (potentially unwanted program) called Certified Toolbar.  If you can find Certified Toolbar in your list of installed programs (Start | Control Panel | Programs and Features or Add / Remove Programs) then more information on this browser toolbar can be found here.

 

If you need help removing this PUP I would advise that you register with one of the reputable malware removal sites recommended by peterweb in message # 3 and avoid using the T-R Toolbar Remover utility mentioned at the bottom of the Certified Toolbar web page.

------------
MS Windows Vista Home Premium 32-bit SP2 * Firefox 26.0 * IE 9.0 * NIS 2013 v. 20.4.0.40 * MBAM PRO 1.75.0.1300
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

Visitor
MAllen5
Posts: 5
Registered: ‎01-18-2014

Re: Run Dll

Thank you I will see want I can do

Visitor
MAllen5
Posts: 5
Registered: ‎01-18-2014

Re: Run Dll

It isn't list in my Control/Programs

peterweb
Posts: 8,792
Kudos: 1,374
Solutions: 343
Registered: ‎04-17-2008

Re: Run Dll


MAllen5 wrote:

It isn't list in my Control/Programs


If it was easy....Malware writers do not usually use conventional install methods so you cannot remove them easily.

 

That is why I suggested you contact the malware removal experts at one of the sites I listed.

 

 

 


Things happen. Export/Backup your Identity Safe data.
Visitor
MAllen5
Posts: 5
Registered: ‎01-18-2014

Re: Run Dll

I chose the last one on the list and now I am waiting to hear back.

peterweb
Posts: 8,792
Kudos: 1,374
Solutions: 343
Registered: ‎04-17-2008

Re: Run Dll

Just remember to be a little patient. The people working those sites are all volunteers, but you will get the result you want.

 

 

 


Things happen. Export/Backup your Identity Safe data.
Regular Contributor
yecart
Posts: 87
Registered: ‎03-24-2013

Re: Run Dll

[ Edited ]