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Newbie
mchlbhm
Posts: 3
Registered: ‎04-30-2012

Running Duplicates?

I recently upgraded NIS and installed the new version. Now NIS is running a duplicate of itself on my laptop. How would I fix this? I only need one running. lol
SendOfJive
Posts: 9,899
Kudos: 4,190
Solutions: 706
Registered: ‎02-07-2009

Re: Running Duplicates?

Hi mchlbhm,

 

Can you be more specific about what you see?  Any time you install a new Norton security product it will always remove any previously installed version.

SUBASH_PRABU
Posts: 2,076
Kudos: 252
Solutions: 90
Registered: ‎05-31-2011

Re: Running Duplicates?

Hi

   Welcome to the forums. Can you please provide us a screenshot, where you are seeing two instances of NIS ?

Is it in Task Manager or in the System Tray or in the Windows Gadgets ?

Newbie
mchlbhm
Posts: 3
Registered: ‎04-30-2012

Re: Running Duplicates?

Oh, after the update, two of the same widgets appeared on my screen. Also, I see two working icons in the...heh, task manager thing by the time and date
SUBASH_PRABU
Posts: 2,076
Kudos: 252
Solutions: 90
Registered: ‎05-31-2011

Re: Running Duplicates?

Can you please Restart your Computer and Check the Widget and the Icons by the System Tray by the Time and Date.

Newbie
mchlbhm
Posts: 3
Registered: ‎04-30-2012

Re: Running Duplicates?

Still there after reboot. I closed the widgets, so no idea if they show double or not.
SUBASH_PRABU
Posts: 2,076
Kudos: 252
Solutions: 90
Registered: ‎05-31-2011

Re: Running Duplicates?

Nothing to worry about the attack of the clone icons. You can close any one widget and are you still having the clones in the system tray next to the time/Date?