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chris6464
Posts: 5
Registered: ‎04-08-2010

SONAR blocks my new program

I've written a startup program for our Accounts package, so that everytime a user starts up, it checks our website for updates and offers to install them automatically. SONAR blocks this program. I can tell it to allow it on my computer. That is OK. But I am distributing my program to maybe thousands of users, many of which may have NIS (since we recommend it:-) Is there any way I can get our program verified (or whatever) so that SONAR knows it is safe?
floplot
Posts: 9,952
Topics: 200
Kudos: 1,892
Solutions: 354
Registered: ‎04-11-2009

Re: SONAR blocks my new program

Hello chris6464

 

Welcome to the Norton Community Forum

 

Perhaps getting it certified by Verisign will help. I'm not sure if this page will help with that.

 

 

http://www.symantec.com/business/theme.jsp?themeid=contact-verisign

Success always occurs in private and failure in full view.




SendOfJive
Posts: 9,890
Kudos: 4,189
Solutions: 706
Registered: ‎02-07-2009

Re: SONAR blocks my new program

Hi chris6464,

 

What you want to do is to submit your software to Symantec to have it whitelisted.  You can do that here:

 

https://submit.symantec.com/whitelist/