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Newbie
Artvart
Posts: 2
Registered: ‎11-08-2011

SPAM from NIS in facebook

Norton Internet Secutiry crazy. First asked for permission to defend Facebookagainst spam, and then he himself had spammed my wall in facebook that say he scanned my wall and I am protected. That is, software designed to protectme against spam - ​​started spamming myself for my money.

Contacted the support service, said that want clean up NIS from my system and demanded my money back. Support said happily that he understands my anger and in compensation.... offered me an extra month subscription.

How many years did not know any problems with antivirus and you do not understand what to put instead of Norton.

Symantec Employee
prasanna_a
Posts: 1,033
Registered: ‎05-09-2011

Re: SPAM from NIS in facebook

Hi Artvart,

 

Was the Auto-scan option which comes along with App was enabled?

If that's enabled, the App scans your Facebook wall periodically and notifys you with the results.

 

Regards,

Prasanna

Newbie
Artvart
Posts: 2
Registered: ‎11-08-2011

Re: SPAM from NIS in facebook

Your not understand, yes? Software, created for protect me against spam - uses spam.

This is beyond good and evil.  For this to pull the head and podavta in court.  I can not imagine WHAT it can be justified.

 

Symantec Employee
Vivek
Posts: 27
Registered: ‎09-20-2009

Re: SPAM from NIS in facebook

Hi Artvart,

 

First of all thank you for your feedback and apologisies for the inconvenience caused to you.

 

Can you please provide information for the following:

1) Where are you seeing this issue?

2) When are you seeing this issue?
3) Can you provide us with a screenshot of the issue?

 

 

Regards,

D.Vivek