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Newbie
enjay64
Posts: 2
Registered: ‎06-04-2011
Accepted Solution

Safe Surfing AltaVista / Yahoo search results no longer checked

Hi, I've suddenly noticed that the Safe Surfing green / red check marks have stopped appearing on AltaVista / Yahoo search results. Anybody know how to get them back? I'm running NIS2011 on a Windows 7 PC using IE8 32-bit. I've checked that the Safe Surfing option in NIS2011 is on and I've not (knowingly) changed any IE8 settings. Thanks.

Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Safe Surfing AltaVista / Yahoo search results no longer checked

Strange. Does this only appear in IE8? Why aren't you upgrading to IE9?

"All that we are is the result of what we have thought"
SendOfJive
Posts: 9,886
Kudos: 4,184
Solutions: 706
Registered: ‎02-07-2009

Re: Safe Surfing AltaVista / Yahoo search results no longer checked

 

Hi enjay64,

 

I checked the site in Firefox and the site rating icons are not appearing with this browser, either.  Usually when this sort of thing happens it is due to something that has changed in the way the site displays their search results, causing the Norton page markup to break.

Newbie
enjay64
Posts: 2
Registered: ‎06-04-2011

Re: Safe Surfing AltaVista / Yahoo search results no longer checked

Hi SendOfJive,

 

Thanks for taking the time to check with a different browser. Interesting because coincidently I've also noticed that the search engine home page "look" has changed about the same time as the checks stopped appearing. My guess is that you're correct in that search results are now delivered differently as you suggested. Hopefully Norton will correct this in some future update because it's a really useful feature.

 

Many thanks.