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ProTruckDriver
Posts: 320
Topics: 61
Kudos: 66
Solutions: 13
Registered: ‎07-31-2008
Accepted Solution

Safe Web Review Problem

I have searched the forum and I have not found this problem addressed yet:

On the Safe Web Review Forum, all reviewers reviews are are not completely shown. The review is cut at the right end of the review.

Super Virus Trouncer
bjm_
Posts: 2,179
Registered: ‎09-07-2008

Re: Safe Web Review Problem

[ Edited ]

 


ProTruckDriver wrote:

I have searched the forum and I have not found this problem addressed yet:

On the Safe Web Review Forum, all reviewers reviews are are not completely shown. The review is cut at the right end of the review.


 

 This is what I'm seeing > http://safeweb.norton.com/buzz

Some of the reviews may be shifted right... 

Are you reporting reviews are cut off mid word at the right, or are you reporting some reviews are not completely shown.

Umm, some reviews have a more >> to view complete review

 

zegkey.com looks like a SCAM

Site doesn't take credit cards. Requires you to buy Amazon giftcards and provide the gift card info to them. This leaves y...

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NIS11 18.1
ProTruckDriver
Posts: 320
Topics: 61
Kudos: 66
Solutions: 13
Registered: ‎07-31-2008

Re: Safe Web Review Problem

Hi bjm_,

Most of the reviews are shifted to the right and make it unreadable at the right hand margin.

Also when you click "more>> to view complete review", the complete review is shifted right also.

Super Virus Trouncer
bjm_
Posts: 2,179
Registered: ‎09-07-2008

Re: Safe Web Review Problem

[ Edited ]

 


ProTruckDriver wrote:
Hi bjm_,
Most of the reviews are shifted to the right and make it unreadable at the right hand margin. Also when you click "more>> to view complete review", the complete review is shifted right also.

Did my posted links render shifted to the right and unreadable for you....
Please post example link(s) as you see it...
Need feedback from another 18.5 user as I still have 18.1
Is this shift right unreadable recent behavior
ProTruckDriver
Posts: 320
Topics: 61
Kudos: 66
Solutions: 13
Registered: ‎07-31-2008

Re: Safe Web Review Problem

Safe Web Review #1.PNGWeb Safe Review #2.PNG

 

 

 

This is the way I see the reviews. This just recently happened.

ProTruckDriver
Posts: 320
Topics: 61
Kudos: 66
Solutions: 13
Registered: ‎07-31-2008

Re: Safe Web Review Problem

I have forgot to add that this is happening with both versions of NIS 2011. Version 18.1.0.37 and 18.5.0.125

Super Virus Trouncer
bjm_
Posts: 2,179
Registered: ‎09-07-2008

Re: Safe Web Review Problem

[ Edited ]

Hi ProTruckDriver

re > << This is the way I see the reviews. This just recently happened. >>

Thanks... a picture is worth 1000 words ;-)

I only wished I was as smart as your pictures.  ;-(

From Firefox I thought maybe zoom...no change. 

From Firefox I thought Character Encoding... I do see more of a pronounced rt shift and some words cut-off when I change from default Unicode to Western.   Not as severe as your example...but, still evident.

Firefox defaults back to Unicode... unable to maintain Western to investigate ?

IDK ~ Hope this helps

Regular Contributor
Hammer_Bro
Posts: 145
Registered: ‎12-21-2010

Re: Safe Web Review Problem

Hello PTD,

 

Just wanted to say another quick thanks for highlighting this.

 

Regards,

 

H.B. 

Super Virus Trouncer
bjm_
Posts: 2,179
Registered: ‎09-07-2008

Re: Safe Web Review Problem

[ Edited ]

Hello ProTruckDriver
I viewed your SafeWeb page symptoms w IE8.   As my preferred browser is Firefox.  I have not viewed SafeWeb from IE8 for some time.

My IE8 settings ~~ Tools > Compatibility Settings > with check at Include updated websites lists from Microsoft and check at Display all websites in Compatibility View
(Windows Updates ~ install all Updates for Internet Explorer including Updates for Compatibility view list)

With my IE8 settings SafeWeb page displays exactly as you report.


Odd work around ~~ Tools > Compatibility View Settings > removed my check from Display all websites in Compatibility View and SafeWeb page renders with minimal rt shift and no words cut off. 

Maybe Compatibility View was helpful early in IE8 release.  Now, maybe Compatibility View is not so helpful.  Or,

page presentation needs improvement. 
Hope this helps..
bjm_


ProTruckDriver
Posts: 320
Topics: 61
Kudos: 66
Solutions: 13
Registered: ‎07-31-2008

Re: Safe Web Review Problem


bjm_ wrote:

Hello ProTruckDriver
I viewed your SafeWeb page symptoms w IE8.   As my preferred browser is Firefox.  I have not viewed SafeWeb from IE8 for some time.

My IE8 settings ~~ Tools > Compatibility Settings > with check at Include updated websites lists from Microsoft and check at Display all websites in Compatibility View
(Windows Updates ~ install all Updates for Internet Explorer including Updates for Compatibility view list)

With my IE8 settings SafeWeb page displays exactly as you report.


Odd work around ~~ Tools > Compatibility View Settings > removed my check from Display all websites in Compatibility View and SafeWeb page renders with minimal rt shift and no words cut off. 

Maybe Compatibility View was helpful early in IE8 release.  Now, maybe Compatibility View is not so helpful.  Or,

page presentation needs improvement. 
Hope this helps..
bjm_



Thank you bjm_.

 

I deleted Norton.com from the Compatibility View Settings and now all reviews can be read. It looks like Compatibility View is not so helpful. This is what the review looks like with Compatibility View turned off on Safe Web:

 

Safe Web review #3.PNG