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Visitor
ValiN
Posts: 4
Registered: ‎09-18-2009

Re: Safe Web Shopping Cart

Hi Phil_D,

 

We also have the same issue. Can you please let us know what needs to be done?

 

We have completed the site ownership steps and the site is listed with "green check mark", but without the shopping cart icon. The site name is dhurata.com.

 

Thank you in advance.

Phil_D
Posts: 7,280
Topics: 190
Kudos: 2,356
Solutions: 365
Registered: ‎06-10-2008

Re: Safe Web Shopping Cart

Hello ValiN and welcome!

 

You should review the information in this link (near the bottom) as to the criteria required to request the Safe Shopping icon.

 

There is also a direct link to submit your information via email.

 

I hope that helps.

 

Best Wishes.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Visitor
ValiN
Posts: 4
Registered: ‎09-18-2009

Re: Safe Web Shopping Cart

Thank you for your help!
Visitor
ValiN
Posts: 4
Registered: ‎09-18-2009

Re: Safe Web Shopping Cart

Hi Phil_D, We've sent an email to site_owner_help_en@symantec.com requesting for the green checkmark with shopping cart icon last week, providing all the requested information, but no answer yet. Would you please be able to let us know the response time for this type of requestes? The website url is: http://dhurata.com

 

Thanks in advance....

 

Phil_D
Posts: 7,280
Topics: 190
Kudos: 2,356
Solutions: 365
Registered: ‎06-10-2008

Re: Safe Web Shopping Cart

I believe that response time may also be 10 to 14 days.

 

If you don't hear within that time frame, let us know.

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Visitor
ValiN
Posts: 4
Registered: ‎09-18-2009

Re: Safe Web Shopping Cart

Thank you very much again!

 

Our site http://dhurata.com/  is now marked as safe for shopping  with both green check mark and shopping cart icon!

Phil_D
Posts: 7,280
Topics: 190
Kudos: 2,356
Solutions: 365
Registered: ‎06-10-2008

Re: Safe Web Shopping Cart

I'm glad that all has worked out for you.

 

Best Wishes for your website!

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •