Norton Internet Security / Norton AntiVirus

[Sea_Monster]

Can you Help?

I like to know if there is a way to tell the version of Updates, Scan Engine, Program Version & Build Number of NIS 2008.

It seem I cannot find those information in NIS2008.

Thank you

[Floating_Red]

Click on: Start > Control Panel > Add or Remove Programs > Norton Internet Security (Symantec Corporation).

In your Norton Product at the top-right-hand-side, Click on: ? Help & Support > About.

[Sea_Monster]

Dear Floating Red,

This is not what I had in mind... Some AV programs has Scan Engines, Programs & Build Number.  (ie:- Everytime when an update is done, those version automatically changes to reflect that the Scan Engines and Virus Build are current).

I have just ran updated but my NIS version is still 15.0.6.0.  It has not change since Dec 2007.  Is there something wrong?

Thank you

[Floating_Red]

In that case, look in the Activity Log.  To do this: Open your Norton Product > Click Norton Internet Security Tab > Reports & Statistics > Activity Log.  Also look in the View History Section which is located in the left-hand-side of your Norton Product.

There is something wrong as symantec Released a New Version of N.I.S. 2008 in March 2008, via LiveUpdate, I think it was; somewhere around then.  I would use the Norton Removal Tool.  Type in Norton Removal Tool in the Search Bar and select Download and run the Norton Removal Tool.  Once you have used the N.R.T., you get to re-install your Norton Security Product after you re-start your computer.

Message Edited by Floating_Red on 06-21-2008 05:02 PM

Message Edited by Floating_Red on 06-21-2008 05:10 PM

[huwyngr Norton Fighter]

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Sea_Monster wrote:

Dear Floating Red,

I have just ran updated but my NIS version is still 15.0.6.0.  It has not change since Dec 2007.  Is there something wrong?

---

I'm not certain about this but I think I've read here that LiveUpdate may not always apply a major update like to the 15.50 version because of the amount of time it could take. Don't take that as gospel unless you find the thread.

However Norton has published this link to take you direct to downloading that latest version:

http://www.symantec.com/newnis/ 

Download and save that. If your existing subscription is still valid then you can install that version and tell it to use your existing KEY.

I got caught when I uninstalled the earlier version that I did not export the Norton AntiSpam settings so I could re-import them and my wife is not very happy that we have to teach it again -- if you are using the free Add-on.

[Sea_Monster]

Thank you for your suggestions & Help

But my NIS2008 is working well and I wished not to spend time removing NIS and reinstalling it. (It will take me at least 1.5hrs or more just for handling NIS 2008 issues).  Moreover, I know that if I were to remove and reinstall it, it will create more problems with other programs I have in my computer.

I had experience previously after removing NIS2008, some of my other programs, including the internet access was corrupted.  I was really upset with NIS. 

Anyway, Thank you for your suggestion and I will just stick to what I have + I am using Threatfire together with NIS2008, at least both are not giving me problems.  Pray, that NIS is updated although it does not have any records. 

I have remain 200++ days of subsription left with NIS, I may consider changing to other AV software.  (Of course, I will consider NIS2009).  I heard it is very much improve.  I shall see.

I am not a computer technie, that is why I love NIS's firewall, it does not bother me with all the nonsense like other AV vendors.

Thanks you....for the link too.

[Sea_Monster]

One more thing,  Should I download the latest version of NIS from Symentec directly instead of your link?  Won't Symentec offer the latest version of NIS?

I thought Symentec should at least inform their paying customers of the new download.

Thank you

[huwyngr Norton Fighter]

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Sea_Monster wrote:

One more thing,  Should I download the latest version of NIS from Symentec directly instead of your link?  Won't Symentec offer the latest version of NIS?

....

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Are you replying to my message in which I wrote:

<< However Norton has published this link to take you direct to downloading that latest version:

http://www.symantec.com/newnis/ 

Download and save that. If your existing subscription is still valid then you can install that version and tell it to use your existing KEY.  >>

If so that is a direct link to Symantec/Norton so I don't understand your question.

[Floating_Red]

See one of Tony_Weiss's Posts  about Subscriptions and Upgardes/Re-newals here: http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=2267

Message Edited by Floating_Red on 06-22-2008 01:06 PM

[Vejdin · Accepted solution]

Hello Sea_Monster,

LiveUpdate won't update your NIS to the latest version as the new update is not critical. LU updates only protection updates and critical program updates, this was explained by moderator/administrator or symantec employee, in this forum. He also said that if the current version is working without problems, no need to update.