Reply
Regular Contributor
ShinOrochiX
Posts: 192
Registered: ‎07-27-2009
Accepted Solution

Scan canceled: there are no items to scan

[ Edited ]

Same!, I have the same problem It only happens sometimes, it says:

 

"Scan canceled: there are no items to scan"

 

Why is this?

 

[edit: Changed subject to reflect moved post.]

Message Edited by shannons on 10-15-2009 01:09 PM
Yaso_Kuuhl
Posts: 5,533
Kudos: 1,402
Solutions: 526
Registered: ‎02-19-2009

Re: Norton scanner states "nothing to scan" and SONAR question

[ Edited ]

Hi ShinOrochiX,

 

This is because the old schedule of your previous NIS version is still stuck in Windows Task Scheduler; you have to delete it.You will see a duplicate NIS scan schedule in Windows Task Scheduler.

Here's how to delete the superfluous NIS scan schedule from your previous NIS version:

 

To open the Windows Scheduler in XP:

To open Scheduled Tasks, click Start, click All Programs, point to Accessories, point to System Tools, and then click Scheduled Tasks. In the scheduler, go to  Task Scheduler Library (not sure if this feature is in XP ;-) I've got Vista, so I can't check).

Right-click the old NIS task you want to delete, then click "Delete".

 

To open Windows Scheduler in Vista:

Go to Start, click on All Programs, point to Accessories, then to System Tools, then right-click on Scheduled Tasks and choose "run as administrator". 

Once you're in the scheduler, go to Task Scheduler Library, click on the old NIS task you want to delete, go to "Action" and select "Delete".

 

PS: have asked a mod to split your post off from Jay_D's thread and turn it into an independent thread, otherwise there might a mess in here with people trying to answer to two posters at the same time; also, Jay_D has a second question, and has not (yet) confirmed whether s/he is seeing the same Norton notification box as you :-)

Message Edited by Yaso_Kuuhl on 10-15-2009 06:21 PM

Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.

Regular Contributor
ShinOrochiX
Posts: 192
Registered: ‎07-27-2009

Re: Norton scanner states "nothing to scan" and SONAR question

i done as you asked and there is no problem now, thanks!
Yaso_Kuuhl
Posts: 5,533
Kudos: 1,402
Solutions: 526
Registered: ‎02-19-2009

Re: Norton scanner states "nothing to scan" and SONAR question


ShinOrochiX wrote:
i done as you asked and there is no problem now, thanks!

Glad it worked, thanks for posting back with the good news ;-D

Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.