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Visitor
Lockgen
Posts: 1
Registered: ‎03-20-2013

Search engine redirect Virus

I have a Search engine redirect virus.  I have read here that each one of these needs to be handled individually.  I am running Norton Internet Security.  When redirected it goes to different places, one being The smart result.  This is on Firefox.  So far it isn't on IE yet.  Thanks for the help.

peterweb
Posts: 8,058
Kudos: 1,177
Solutions: 305
Registered: ‎04-17-2008

Re: Search engine redirect Virus

[ Edited ]

Try a full system scan in Safe Mode.

 

I would also suggest a full system scan using the FREE version of Malwarebytes. You can find it here http://www.malwarebytes.org/products/malwarebytes_free/

 

If these do not solve your issue, you should sign up at one of the free malware removal sites below and stay with them until your system is clean.

http://www.bleepingcomputer.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/
http://support.emsisoft.com/forum/6-help-my-pc-is-infected/

 

 


Things happen. Export/Backup your Identity Safe data.
Regular Contributor
jmachats
Posts: 67
Registered: ‎09-24-2011

Re: Search engine redirect Virus

Since the redirect virus (rootkit actually) is part of the TDSS family I would try Norton's Fix TDSS tool, then Power Eraser, HitmanPro and TDSS Killer

Bot Obliterator
Quads
Posts: 16,451
Registered: ‎07-21-2008

Re: Search engine redirect Virus

[ Edited ]

jmachats wrote:

Since the redirect virus (rootkit actually) is part of the TDSS family I would try Norton's Fix TDSS tool, then Power Eraser, HitmanPro and TDSS Killer


Ignore this above.

 

Why,  It is unknown what is causing it,  if it is a new subsystem or BCD variant, as users and even early on have found out these and other families evolve and at times using the tools can cause the "Non Booting Windows" problem.

 

Examples,  

 

After Hitmanpro

 

http://www.bleepingcomputer.com/forums/t/488569/had-virus-and-ran-hitman-pro-64now-the-computer-wont...

 

http://www.bleepingcomputer.com/forums/t/482827/ran-hitman-pro-64-to-remove-malware-pc-wont-boot/

 

After TDSSkiller

 

http://www.bleepingcomputer.com/forums/t/443562/windows-7-wont-boot-after-using-tdsskiller/

 

http://www.bleepingcomputer.com/forums/t/456245/windows-7-wont-boot-after-running-tdsskiller/

 

 

After NPE

 

http://community.norton.com/t5/Other-Norton-Products/Windows-won-t-start-after-using-Norton-Power-Er...

 

http://community.norton.com/t5/Other-Norton-Products/Ran-Norton-Power-Eraser-and-now-Windows-Vista-6...

 

http://community.norton.com/t5/Other-Norton-Products/Computer-Dell-XPS-Windows-7-64-bit-wont-boot-af...

 

 

Quads

Bot Obliterator
Quads
Posts: 16,451
Registered: ‎07-21-2008

Re: Search engine redirect Virus

Updated above post with examples

 

Quads