06-20-2009 06:12 PM
Floating_Red wrote:Stu wrote:
After install it is advisable to update and run a full scan,.
...dis-connected from the Internet. HI - do you mean be on-line to do updates THEN when finished, log-off and do a full scan? thanks in advance.. Edythe (if there is anything else you think necessary please advise)
06-20-2009 11:58 PM
EDYTHE wrote:
Stu wrote:What is your current security set up? That is an important one to know on how you need to uninstall this set up. because you really need to uninstall this first.
As soon as you have done that you are safe to install NIS09. After install it is advisable to update and run a full scan,.
Hello -- CURRENTLY USING TREND MICRO SECURITY SUITE 2008 IT has an 'uninstaller' tool available ...i know to use that and/or the Add/Remove within the Control Panel ... would there be any 'phantom files' i should look for within I.E. ? and yes i have marked down to do an update and full scan thanks so much !!
Trend is one of them which like to leave some files indeed. Please use this tool to uninstall trend
06-20-2009 11:59 PM
EDYTHE wrote:
Floating_Red wrote:Stu wrote:
After install it is advisable to update and run a full scan,.
...dis-connected from the Internet. HI - do you mean be on-line to do updates THEN when finished, log-off and do a full scan? thanks in advance.. Edythe (if there is anything else you think necessary please advise)
Yes. that's what he means. First update --> disconnect --> than run a full scan
06-21-2009 03:51 AM
Stu wrote:
EDYTHE wrote:
Stu wrote:What is your current security set up? That is an important one to know on how you need to uninstall this set up. because you really need to uninstall this first.
As soon as you have done that you are safe to install NIS09. After install it is advisable to update and run a full scan,.
Hello -- CURRENTLY USING TREND MICRO SECURITY SUITE 2008 IT has an 'uninstaller' tool available ...i know to use that and/or the Add/Remove within the Control Panel ... would there be any 'phantom files' i should look for within I.E. ? and yes i have marked down to do an update and full scan thanks so much !!
Trend is one of them which like to leave some files indeed. Please use this tool to uninstall trend UNLESS I missed something i didn't see an 'address' for the tool ? if i go into Win/I.E./programs/t.m. is that where some files could be remaining that didn't get deleted by uninstall tool of T.M. or Add/Remove - any other areas i should look ?
06-21-2009 04:13 AM
