07-05-2012 09:45 PM
Im running windows on a macbook pro. Recently I was browsing the internet and, courtesy of my oversensitive macbook trackpad, accidentally click on something. I'm not even sure what I clicked on, but it tried to install something. Symantic endpoint stopped, but it can't seem to fix it. Right now, abou every 2 minutes it "deletes" another copy of the "virus" 80000000.@ which is supposedly a hacktool.rootkit. Also about every 5 minutes it attempts to delete and the logs services.exe which is labeled as a virus/trojan. Rebooting bluescreens my computer and I have to use the boot to last successful boot setting. Lastly, it redirects a lot of my internet browsing. I am only capable of getting to my target websites in between the time Endpoint deletes 80000000.@ and a new copy opens. I have not voluntarily installed any new software and my computer never used to do any of these things.
Help?
Solved! Go to Solution.
07-05-2012 10:45 PM
07-05-2012 11:33 PM
Services.exe is not to be deleted.
Quads
07-05-2012 11:49 PM
I saw that in your other posts :/ what should i do then?
07-05-2012 11:56 PM
What version of Windows are you using on the MacBook?? Including 32 or 64 bit
Quads
07-05-2012 11:57 PM
64bit windows 7
07-05-2012 11:59 PM
Do you have a Flash Drive??
Quads
07-06-2012 12:02 AM
sure do. does it matter what format?
07-06-2012 12:04 AM
Can be Fat32 or NTFS, same as when you just go and buy one and take it out of the packet
Quads
07-06-2012 12:06 AM
ok, all set. What next?
