Norton Internet Security / Norton AntiVirus

[johnnyzero]

A family member uses Norton AntiVirus 2011 on both of her computers, and whenever she plays a specific game on either computer Norton will display a "High CPU Usage" message - very annoying. Can someone please tell me how to disable this message, or at least change the CPU usage threshold so that Norton won't always "warn" her about this whenever she plays that game?

I went into NAV's Settings, but I wasn't able to find it. Sorry: I'm not familiar with Norton at all - I'm a dedicated Kaspersky user.

thanks,

JohnB

[zwoman20]

Johnnyzero, I don't know myself, I have the same troublesome message all the time, and I don't even play computer games.  I keep thinking it has something to do with the RAM on my computer, because I wasn't even able to do some backup anymore.  I wish I knew myself, it is very troublesome!

[SendOfJive Norton Fighter]

Hi johnnyzero,

Go to Settings > Miscellaneous Settings > Performance Monitoring.  You have many options, including turning off Performance Monitoring, turning off Performance Alerts, or raising the alert threshold.  The best method, however, is to use the Program Exclusions configuration option to exclude the specific games from Performance Monitoring.

[MoralezGA]

I have also gotten that pop up message.  I'm going from memory so be kind.. There should be a prompt/link that says 'Details' or something similar on the pop up message.  Click that and another window will pop up.  In that window there should be a prompt/link stating "Ignore' or something similar.  Once you clink the Ignore prompt it will state something different, like monitor or something.  Hopefull that will fix her problem.

[Bombastus]

Games are supposed to use as much CPU power as they can. If they didn't, it wouldn't run as good as possible. Ignore the warning, or disable the function (I always do).

[johnnyzero]

Thanks so much to all for the info - that's what I needed to know: NAV's Settings are pretty extensive, and I just didn't know where to look.

best,

JohnB

[Kavitha · Accepted solution]

Hello John

You can disable High CPU alerts for a particular program in two ways

1. Once you receive the High CPU alert toaster, Click on view Details to view its Application card, there you have the option to turn off Alert using "Don't alert for this file" link

2. Else add the Games program to the Program Exclusion list. (Settings -> Miscellaneous Settings -> Performance Monitoring -> Program Exclusions

Both these options will prevent CPU alerts

Hope this info helps you

Thanks

Kavitha

[johnnyzero]

Thanks, Kavitha. Good info!

JohnB

[Shardstride]

Thank you for the Helpfull information Kavitha! I wiil look into that topic as soon as I can. For I have the same High CPU Usage Pop-up as well. I game when I can but not online. I try & connect with you all, when I get a chance for feedback to the Norton Mainserver. Whether it be system driver updates, or keypounding single player game time; I figure these hobbies combined with Norton feedback; Help the Norton Mainserver's keep there Eye out for Botstyle Malware Attack's. Sincerly, Shardstride...