09-30-2012 06:38 PM
Norton did rid my computer of trogens associated with the ib.adnxs.com virus but didn't get rid of ib.adnxs functions which means its still infecting my computer and the speed of it. What can be done about this since I can't figure out how to get rid of all associated files?
09-30-2012 07:13 PM
The Website itself can't be removed,
It would be like have a program that causes browsers to go to Google.com, but Norton cannot remove the website google.com.
10-01-2012 11:32 AM
So you can't answer my question. Next please. What can be done to remove this virus? I didn't ask for it. It slows down my computer. It has infected my computer against my permission. It has embedded itself in a manner that is difficult to remove. Its not a program if I didn't give permissio for its install. Its a virus.
I'm **bleep**ing mad as hell.
Can anyone actually help? I'd appreciate it.
10-01-2012 09:08 PM
"What can be done about this since I can't figure out how to get rid of all associated files?"
I paid a lot of money for Norton and I would like an answer as to why it doesn't delete files that are clearly infecting my computers performance. Another day wasted and no Norton support.
10-04-2012 10:37 AM
I have Norton Anti-Virus. So why doesn't it get rid of ib.adnxs? Its infected my computer, slows it down, still puts pop ups all over my browser, still is placing ads on my facebook page. This is a virus because it is hidden in my computer not allowing me to control it.
I'll keep posting till I get a proper answer on how to get rid of it using Norton Anti-Virus. Why do I have this product if it doesn't take out the things infecting my computer?
10-04-2012 01:32 PM
Well, you turned away the main person on this forum that could have helped you.
You will now have to search online for other malware removal experts.
I have none of the knowledge that Quads posesses, but my suggestion would be to run a full system scan in Safe Mode. This can fix some things that hide behind running Windows processes.
Because no single security program can find and fix 100% of malware, I would suggest a second opinion scan using the FREE version of Malwarebytes. You can find it here http://mbo.origin.mb-internal.com/products/malware
10-04-2012 01:47 PM
In view of Quads' comment - I would suggest you go to a Malware Removal Forum for assistance. Quads is our expert , has passed on your situation and I feel you will get your best assistance through the following information that our old friend Delphinium supplied.
If you decide to try another forum, here are some places where a real malware expert can work with you one-on-one in real time to dig these things out. Some of our best folks here have checked them out to make sure that they are capable, and competent to deal with rootkits and other nasties. Most of them handle tricky Windows problems as well.
Good luck with it's removal.
10-05-2012 12:33 PM
Nobody has helped at all. As soon as they help I'll stop. I paid for a product to protect my computer and resolve conflicts. I sit here while each letter slowly makes its way to this note. Reason? ib.adnxs is slowing up my computer. Therefore, Norton still hasn't resolved this virus conflict.
How the heck the virus was allowed in is beyond me anyway. This virus has been on the internet for a couple years.
So Norton will ban me for asking a question that has yet to be resolved? Is that the way Norton works? My question for assistance gets buried under reams of other questions from other users who also are experiencing similar issues; that Norton is not resolving their issues?
Don't think this will go over with the Buying public. My first letter will be to HP since they were the ones wwho set up this computer with Norton and I paid for the continuation of it based on their recommendation. That's just the start.
Now please stop posting anything on my thread unless you are resolving the problem. I'm not in the mood to teach someone simple logic.