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Visitor
PeteWolf
Posts: 5
Registered: ‎10-18-2012
Accepted Solution

Site Rating Icons in Search Results

Hello all. New laptop meant new software especially after a certain other security firm switched my account to auto-renewal setting. Luckily they refunded me quite promptly.

 

Anyway I have the site ratings turned on but I don't get any icons in my search results. I predomintatly use bing but I checked by searching on google and I don't get any icons there either.

 

Any ideas......thanks

Super Trojan Terminator
Krusty13
Posts: 3,301
Registered: ‎05-31-2011

Re: Site Rating Icons in Search Results

Hi,

 

First off,  you mention you had another security program.  How did you uninstall it?  Did you uninstall that program with the vendors removal tool before installing Norton?  Which Norton product and version are you using?  Can you also mention which browser you're using?

 

Thanks,

Dave

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

Visitor
PeteWolf
Posts: 5
Registered: ‎10-18-2012

Re: Site Rating Icons in Search Results

It was McAfee and I uninstalled it through Windows Add/Remove Programmes.

Browser is Internet Explorer 9.

Norton Internet Security Pack 2012 (Performance Pack).

 

Thanks

yank
Posts: 5,809
Kudos: 1,216
Solutions: 302
Registered: ‎12-02-2009

Re: Site Rating Icons in Search Results


PeteWolf wrote:

It was McAfee and I uninstalled it through Windows Add/Remove Programmes.

Browser is Internet Explorer 9.

Norton Internet Security Pack 2012 (Performance Pack).

 

Thanks


Hi PeterWolf,

I would suggest you start with Step 2 under solution in the following link:

 

http://service.mcafee.com/FAQDocument.aspx?id=TS101331

 

Running this tool should clear all the remnants of McAfee off your system.

 

If no joy, let us know!

Visitor
PeteWolf
Posts: 5
Registered: ‎10-18-2012

Re: Site Rating Icons in Search Results

Ok,I double checked and McAfee is definately no longer on my laptop. So I'm wondering whether I've missed something in the settings of Norton.

 

As I understand it with this Norton 2012 when I use a search engine I should get little norton icons next to each result, which indicate whether the site is safe, right?

If this is right I must have missed a setting because my search results (I always use Bing.com for searching) don't display any norton icons.

Visitor
PeteWolf
Posts: 5
Registered: ‎10-18-2012

Re: Site Rating Icons in Search Results

[ Edited ]

Hang on just found out about the norton toolbar. I think this may solve the issue.

 

Edit 13:26 (UK time): Yep that sorted it. Simply forgot to turn the toolbar on. Thanks anyway guys, greatly appreciate the help.

yank
Posts: 5,809
Kudos: 1,216
Solutions: 302
Registered: ‎12-02-2009

Re: Site Rating Icons in Search Results


PeteWolf wrote:

Hang on just found out about the norton toolbar. I think this may solve the issue.

 

Edit 13:26 (UK time): Yep that sorted it. Simply forgot to turn the toolbar on. Thanks anyway guys, greatly appreciate the help.


Yup, having the Norton Toolbar will definately help with the rating icons!  Glad you got it sorted and I went ahead and marked your post as the solution so others coming here know that is what fixed your situation.

Visitor
PeteWolf
Posts: 5
Registered: ‎10-18-2012

Re: Site Rating Icons in Search Results

Cheers. Can't believe I missed such a simple thing. lol