yogesh_mohan wrote:
Hi PapauZ,
I posted the same there in my previous post:
Can you point out where it asks for your credit card number? There is option to add the credit card information in the Account Profile(after creating the account), but it is not compulsory.
I meant to say that when you create the Norton Account through Norton product or through the Weblink for Norton Account, it never asks/prompts for you to include the Credit Card details. You can add that information separately after creating the Norton Account, BUT Norton program or Norton Account won't prompt for this information. Once you enter the information, then you can't remove it - I agree to that point. If you don't want to provide that information, I don't think that it is necessary to enter those information first and then delete it. The other personal details which you provide in the Norton Account is to safeguard your data from being accessed by anybody else(secure identity). Anyway, I don't worry about providing all those information when using Symantec program since I know that those information is secure and no one else can access to it until/unless I provide my login information. Moreover, the online storage of Norton 360 uses the same Account information and I have backedup many of my files to Online Storage from one of my computers as I feel it more secure, can be accessed from anywhere.
Yogesh
Yogesh,
I fully respect your opinion about the benefit of the Account, an opinion that you are in no need to justify.
I am just concerned that it is now compulsory for all Symantec’s clients to share your sole opinion since there is no option to skip the Norton Account anymore and the reminder makes NIS a nightmare to use. Symantec should have issued at least a statement explaining why this is compulsory but nothing, nada, zero.
You said in a previous message, that Norton Account does not store any personal details. I checked this and it does: name, first name,adress are personal details to me and the Account does store these. Symantec makes it compulsory to give them these details and fails to give any justification to a request even Microsoft does not make. I will no have the credit card discussion with you because credit card details are way beyond the limits of privacy so its enought to me that Symantec wants my name and adress when I buy one of their product.
Now you say that it does not matter because "The other personal details which you provide in the Norton Account is to safeguard your data from being accessed by anybody else(secure identity) and nobody else than you has access.
First, there would be no issue of safeguarding my date if Symantec did not ask for them in the first place so we are back to the issue of why is this compulsory. Second, Symantec has access to the information so it is not only you and it does matter even more, because there is still a gigantic lack of consistent explanation as to why should we give these information to Symantec. Third, with all due respect, you are not a Symantec's representative and, again with all due respect, the explanation that you give has therefore no value to me. The fact that you try so hard to advocate the whole thing even becomes suspicious.
I think people are just starting to assess the issue of privacy and anonymity on the Internet and why they should refrain to provide some remote contact or company with very private details. When I buy something in a high-street shop, I would be reluctant if in addition to paying the price, the shop-owner handed me a form to fill in with details only my credit card company has, gave me no explanation at all and refused to deliver my purchase to me untill I fill the form. Anybody would have the same reaction but just because its online, people just do it without giving it a second thought.
I would be very interesting to read from a Symantec's reprsentative explaining why this thing is compulsory. I know they are Symantec's representatives reading us and the fact that they remain completely silent on this issue is already a response.
