10-13-2012 06:22 AM
Is anyone else having a problem with the Community webpages loading very slowly? I'm running Windows XP, with IE 8 (the same thing is happening when I use Firefox 15.0.1) and NIS 2012 ver 220.127.116.11 on a rather old HP a1637c PC with 2GB of RAM. It takes about 2 minutes to load the Community Home page and any selection I click on takes another 2 minutes. When I go to Task Manager, to me it looks like two versions are trying to run, then they show "Not Responding" for a minute or so, then they go to "Running" then one disappears and my two processors both show they are running at 100%? ? If I go to the Symantec site and try to get to Community pages that way, I still get the slowdown. Something like this happened before when the added those links to the bottom of the screen, but I think that was fixed. I've only noticed this slowdown on the Community pages, the other websites I visit are working normally. Any suggestions on what I need to check?
Solved! Go to Solution.
10-14-2012 06:52 AM
I don't know what changed but the Community webpages are loading normally again and only one version of NIS is loading? Must be magic in the air..
10-14-2012 07:29 AM
Do you by any chance have Trusteer Rapport on your pc, the reason I ask is I and a few others that know have been having the same issue with browsers not responding. I found that when I swiched off Rapport, all was well again.
I have received an e-mail from Trusteer this morning saying the issue has now been resloved.
Just a thought.