07-08-2012 10:37 PM - edited 07-08-2012 10:49 PM
Thanks , one of the links worked . I have run the program as explained in here.
I don't know you aske for the log but here it is attached.
Now what would happen ? Is it done ?
I am calling it tonight. I can see that my laptop works much better now. If anything else comes up i will update tomorrow here.
Thanks for your help so far.
Good night. It's well pass mid night here.
07-08-2012 11:41 PM
Please read carefully Read all of this message first
Download Combofix http://www.bleepingcomputer.com/download/anti-viru
Right click the combofix.exe on the desktop and select from the menu "Run as Administrator"
****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****
Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
07-09-2012 07:14 AM - edited 07-09-2012 07:24 AM
Something went wrong on my last step. I turned on the computer today and i found norton is still disabled. I can't reenabel. Is it something i need to fix before i run any other program on this computer. I couldn't enable firewall on other user account. It is permenantly disabled.
07-09-2012 08:29 AM
Desregard my last comment, It worked after restart. I don' know what i did before. I am going to run the program as you have suggested now. I did see the auto protect popup once today again when surfing on google chrome.
07-09-2012 08:54 AM
I have completed the combofix scan. I had lot more dialoge box than was informed before. Somehow it kept asking me about wether I have windows Xp home edition, I clicked no and it did installed windows xp sp2 on recovery menu. Other than that everything else went as written in your last post.
Here is the combofix log file as per your request.
Hope it fixed . I will comment you again if something is wrong.
Thanks you again.
07-09-2012 04:22 PM
Why do people think they are completely fixed, just because Norton is not alerting anymore.
step 4. (a)
Please read carefully and Slowly
Please scan with ESET next
I'd like us to scan your machine with ESET OnlineScan
If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it.
07-09-2012 06:31 PM - edited 07-09-2012 06:37 PM
Now that auto-protect poping up back again.
I did as being told to do.
Please find the log file.
O god, Is this ever going to be finish.
As i am typing this message poped out, what should i do. This virus has completely hijacked me and my computer.
07-10-2012 04:37 AM
OK, nothing to worry about as that is from inside the OTL quarantine folder, which will be deleted later.