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Regular Contributor
LazarusLong
Posts: 82
Registered: ‎06-29-2008

Spam or official e-mail from Symantec?

Today I got this e-mail with offer from Symantec. Suspicious is becauset this email is coming from Gmail (Norton Renewals <symcenter@gmail.com>)

 

 

 Dear Norton Subscriber,

 

This is to inform you that Automatic Renewal service for your Norton subscription has been disabled. As such, Symantec will not automatically renew your

subscription and will not charge your credit card. At expiration your computer may be vulnerable to dangerous online threats unless you renew Norton subscription.

Hence you are requested to purchase the Norton Renewal from Norton Renewal Center.

 

We are glad to inform you that you have been nominated for Norton Renewal Offer. With this limited offer you are eligible to get 6 months of free subscription

with 2-Year Norton Renewal and 2 months of free subscription with 1-Year Norton Renewal. 

 

To renew or extend your Norton subscription with the Norton Renewal Offer please reply to this email with the code **************  for 1-Year Renewal or

**************  for 2-Years Renewal. You can also reply to this email by clicking on the link given below. You will be contacted soon with more details.

 

Sincerely,

Norton Renewal Support

 

Thank you for choosing Norton  

 

So, question is: Is this classic spam/scam or this is real offer? 

 

Edjr60
Posts: 1,593
Registered: ‎02-21-2011

Re: Spam or official e-mail from Symantec?

[ Edited ]

This is a classic case of a scam if I ever seen one.

 

They have nominated you for this fantastic offer :smileyvery-happy: You can login to your Norton Account and check the status of your Automatic Renewal option. If it's enabled, it will have a green check in the box, that's if you use the service.

 

My advice would be to delete the email and renew your subscription in the safe manner that you use. To sync the time remaining on your current subscription, you can click Support>Subscription Status in the upper right of Norton.

 

As far as I can see, this is a scam and not a real offer.

 

Be safe.

 

 

Ed

Regular Contributor
LazarusLong
Posts: 82
Registered: ‎06-29-2008

Re: Spam or official e-mail from Symantec?

After a brief analysis of the source of the e-mail, this is indeed scam. But this is quite skillfully made. See screenshot:

e-mail screenshot

 

 

peterweb
Posts: 4,623
Kudos: 527
Solutions: 180
Registered: ‎04-17-2008

Re: Spam or official e-mail from Symantec?

As you figured out, Norton/Symantec would not use a gmail account to send official emails.


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