Reply
Symantec Employee
rajesh
Posts: 338
Registered: ‎06-04-2009

Re: Status of website verification

Hi Lena,

 

Business rating:

For getting business rating [transaction protection logo] you have to contact buysafe.

 

I have contacted buysafe for getting business rating for your website, it is going to take 3-4 business days.

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20090410134005EN

 

 

Website homepage thumbnail:

I have updated your website homepage thumbnail in safeweb.norton.com

 

 

Google search Issue:

Please let me know which browser & version you are using?

Can you do a google search and wait for one minute then check rating.

 

 

Rajesh

 

Visitor
Lena003
Posts: 8
Registered: ‎05-30-2010

Re: Status of website verification

Hi Rajesh,

Thank you for your immediate investigation and action!

Regarding business rating:
Thanks so much for contacting buysafe for me, I'll look for the business rating to appear in 3-4 days.

Regarding website homepage thumbnail:
I see that my website homepage thumbnail is now updated in my profile -- appreciate it.


Regarding Google search issue:
I'm using Windows IE8.  Did a Google search and I can now see the safe web mark.  I noticed that the only time I don't see the safe web mark is when I am logged in on my gmail account.  If this is standard behavior while in gmail, I can live with it. Bottom line is, my website is rated safe and I'm happy!

Rajesh, you did an awesome job!!  I thank you and Yaso for all your help!

Regards,
Lena