Norton Internet Security / Norton AntiVirus

[Mekki]

Dear Mr/Ms,

My laptop was stolen and I would like to ask whether I could trace/track it down. It is very important to me.

Here are the details of my registration:

 [Removed]

I would appreciate any help.

Regards,

Hakim

[edit: Please do not post personal information per the Participation Guidelines and Terms of Service.]

[huwyngr Norton Fighter]

I've asked a moderator to delete the sensitive information in your message that might help miscreants ...

One thing worth doingwith a laptop is to contact the manufacturer and see if the keep a record of stolen laptops in case they come in for servicing. I believe that Toshiba does and other manufacturers may do so also.

Hang on for some advice on anything else that might help -- what Norton Software did you have installed?

[dickevans Super RootKit Eradicator]

To add to Hugh's advice please report the loss to your local police department. They will need the serial number so that it can be listed in the national database of stolen property. Some pawn shop software has access to this information and might refuse to purchase, or make a load, on it. Also, all police departments check that database when they recover property which might be stolen.

If you have registered your laptop with the manufacturer they can prevent the current user from getting any software or assistance from them. With the police report done the officers can work with the manufcturer to locate the computer is it is put into use.

[huwyngr Norton Fighter]

Thanks for the additional advice, Dick.

I'd forgotten about the Police and I thnk the laptop manufacturers usually want confirmation that you have done this before they will record the laptop as stolen.

Note that this advice is based on US practice so if you are located elsewhere you may need to adapt to local practice but the laptop maker advice should apply.

And of course locking the stable door .... on your replacement laptop you may want to keep an eye open to see if the Norton Anti-Theft app comes available morewidely.