Norton Internet Security / Norton AntiVirus

[floplot Norton Fighter]

Hi

I would like to see at the beginning of the installation process the choice between 2 types of installation.: standard installation and the opportunity to do a custom installation for those people who want to do that. In the custom installation, then people would have the opportunity to tweak some settings before actual damage is done to their systems by having some very innocent files deleted as soon as the program is turned on before the user gets a chance to modify  settings according to their wishes. If these settings were able to be done during the actual installation process, then there is less likelihood of some malware being able to make changes to your settings. If Malware is going to prevent the installation of the security program, then it doesn't matter what is in that program.

I notice that the topic of this Thread is about NIS 2011, but if any of these suggestions are considered by the Symantec Staff, that what could apply to NAV 2011 would also be applied to that program also.

[Wah-hoo]

Here's Something to add is a thing that can scan your computer all the time when you are on the computer it would scan for virus and more and tell you whit it finds and maybe something that tracks hackers hacking in to your computer. and maybe a e-mail virus scaner.

Here's a idea what I have always had is a virus scaner that can get cookies and virus off the web.

Hope I Give You Some Ideas In This Message That Will Be Helpful. Thanks Elliot Joseph Williams! :)

[elsewhere]

Remove the 'Express Renewal' button from the main NIS 2010 interface and replace it with a 'Close' button, thus making it consistent with every other window displayed via a link from the NIS2010 main menu. The 'Express Renewal' process is more than catered for by the daily pop-ups that appear when your subscription is actually nearing it's end. If Symantec feel that they need to have a manual 'Renewal' option, then add it to the 'Subscription Status' link where this feature clearly belongs.

Please also remember that subscription renewal is most likely going to be an annual process for most of us; a button clicked once a year, at best, or if at all, is clearly redundant on the main menu interface.

As for the 'Express Renewal' process itself, Symantec need to take a closer look at how other software vendors implement the annual software subscription renewal model. These companies charge renewal fees that are heavily discounted and that are nowhere near the first year recommended retail price. As it stands, it's cheaper for me to buy a boxed retail CD than to take my preferred 'Express Renewal' option.

[mijcar]

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elsewhere wrote:

Remove the 'Express Renewal' button from the main NIS 2010 interface and replace it with a 'Close' button, thus making it consistent with every other window displayed via a link from the NIS2010 main menu. The 'Express Renewal' process is more than catered for by the daily pop-ups that appear when your subscription is actually nearing it's end. If Symantec feel that they need to have a manual 'Renewal' option, then add it to the 'Subscription Status' link where this feature clearly belongs.

Please also remember that subscription renewal is most likely going to be an annual process for most of us; a button clicked once a year, at best, or if at all, is clearly redundant on the main menu interface.

As for the 'Express Renewal' process itself, Symantec need to take a closer look at how other software vendors implement the annual software subscription renewal model. These companies charge renewal fees that are heavily discounted and that are nowhere near the first year recommended retail price. As it stands, it's cheaper for me to buy a boxed retail CD than to take my preferred 'Express Renewal' option.

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While agreeing that there might be some nomenclature issues here, this has been a life-saver for numerous posters at numerous times.

The button can be used to RE-ENTER an activation code on a misinstallation or for a re-imaged computer or even to change the application from one owner to another.

So maybe there is a better name to use, but leave the button right there as a one-click option because when it is needed, it is needed immediately.

As I needed it today, after restoring a client's infected computer.

Which has an interesting story.  She had switched from (an about to expire) Norton to the free McAfee suite provided by Comcast.  She thought Norton might have been related to a number of BSOD's.  (Which it turned out not to be).  A month later, she clicked on a friend's email, clicked on the attachment, and boom!

I used Malwarebytes and her old NIS Recovery Tool at bootup to clean the machine.  I picked up a cheap retail NIS package.  Then uninstalled the virus-disabled McAfee; reinstalled NIS from the installer on my stick from the website and needed to activate.  Easy as pie:  one click on Express Renewal using her new activation code, et voila!

I truly think NIS would have provided the better protection against her own foolishness than McAfee did.

[pkidza]

• Remove the monthly report.
• Stop classifying tracking cookies as serious threats and popping up dialog boxes after automatic full scans to say that threats were fixed when all that has been done is a few tracking cookies were deleted.  This is crying wolf.  I don't even click on those warnings anymore.
• Remove the optimize feature.  Vista and Windows 7 defrag automatically by default.  Over time more and more people will be moving over to these versions of Windows.  Why clutter up NIS with this feature?  It is clearly more in the domain of Norton 360.
• I want the option of being able to submit a file to Symantec where the trust is unknown from the File Insight and Download Manager features.  There should also be an option to terminate files from the File Insight screen.
• I don't know if this is just my imagination but it feels like this release is slower than NIS 2009.  If it is then bring back the speed!
• I would also like a sandboxing feature like Kaspersky has in KIS 2010.

Thanks

[Brubaker]

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pkidza wrote:

• Remove the monthly report.
• Stop classifying tracking cookies as serious threats and popping up dialog boxes after automatic full scans to say that threats were fixed when all that has been done is a few tracking cookies were deleted.  This is crying wolf.  I don't even click on those warnings anymore.
• Remove the optimize feature.  Vista and Windows 7 defrag automatically by default.  Over time more and more people will be moving over to these versions of Windows.  Why clutter up NIS with this feature?  It is clearly more in the domain of Norton 360.
• I want the option of being able to submit a file to Symantec where the trust is unknown from the File Insight and Download Manager features.  There should also be an option to terminate files from the File Insight screen.
• I don't know if this is just my imagination but it feels like this release is slower than NIS 2009.  If it is then bring back the speed!
• I would also like a sandboxing feature like Kaspersky has in KIS 2010.

Thanks

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I agree that disk defragmentation (optimization) does not belong in NIS 2010. Defragging is a maintenance function, not a security function, and is better addressed elsewhere. Keep NIS tightly focused, fast, light and efficient.

[mijcar]

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Brubaker wrote:

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pkidza wrote:

• Remove the monthly report.
• Stop classifying tracking cookies as serious threats and popping up dialog boxes after automatic full scans to say that threats were fixed when all that has been done is a few tracking cookies were deleted.  This is crying wolf.  I don't even click on those warnings anymore.
• Remove the optimize feature.  Vista and Windows 7 defrag automatically by default.  Over time more and more people will be moving over to these versions of Windows.  Why clutter up NIS with this feature?  It is clearly more in the domain of Norton 360.
• I want the option of being able to submit a file to Symantec where the trust is unknown from the File Insight and Download Manager features.  There should also be an option to terminate files from the File Insight screen.
• I don't know if this is just my imagination but it feels like this release is slower than NIS 2009.  If it is then bring back the speed!
• I would also like a sandboxing feature like Kaspersky has in KIS 2010.

Thanks

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I agree that disk defragmentation (optimization) does not belong in NIS 2010. Defragging is a maintenance function, not a security function, and is better addressed elsewhere. Keep NIS tightly focused, fast, light and efficient.

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I would have agreed except just a while I go, I snapped to why it's there.  I think.  

Because NIS already has an Idle Timer detector and launch mechanism, it's easy as heck to launch something like a disk defragger.  Also, there are more and more white papers about disk defragmentation being related to security.

On the other hand, the white papers are all written by companies authoring or marketing disk defragmentation applications; so I has to be somewhat skeptical.  After reading their publications I am a downright doubter -- there is very little logic in them.

On the third hand (heh heh), they've made it easy as pie to turn off the defragger, so why not let it be there.  If the authors of all those white papers turn out to be right, then it's there in place.  If not, or if it's redundant (which it isn't on my machine), we can turn it off.  In the off state, it adds nothing to computer overhead and subtracts nothing from speed.

[pkidza]

mijcar

My problem with it is that every line of code in there has the possibility to have bugs, crashes etc.  Someone had to test it etc.  I would rather they put more time into perfecting their malware detection and giving us better options to control SONAR 2...rather than bloating the application with extra stuff we don't need.  Just an opinion.

[mijcar]

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pkidza wrote:

mijcar

My problem with it is that every line of code in there has the possibility to have bugs, crashes etc.  Someone had to test it etc.  I would rather they put more time into perfecting their malware detection and giving us better options to control SONAR 2...rather than bloating the application with extra stuff we don't need.  Just an opinion.

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I can't argue that logic.

[Wikipedian]

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pkidza wrote:

• Remove the monthly report.

This is purely advertisement on Symantec's part.  However, some forum members disagree with me.

• Stop classifying tracking cookies as serious threats and popping up dialog boxes after automatic full scans to say that threats were fixed when all that has been done is a few tracking cookies were deleted.  This is crying wolf.  I don't even click on those warnings anymore.

That I can agree on.

• Remove the optimize feature.  Vista and Windows 7 defrag automatically by default.  Over time more and more people will be moving over to these versions of Windows.  Why clutter up NIS with this feature?  It is clearly more in the domain of Norton 360.

That's why you can tun it off.  Plus, on my computer, I think NIS optimizer does a better job than Window's own.  I might be wrong because NIS uses Windows defragmenter.

• I don't know if this is just my imagination but it feels like this release is slower than NIS 2009.  If it is then bring back the speed!

Maybe because it contains more feature (and some of them unnessary like the monthly report and the "vunerable protection" link that does nothing other than listing vunerability that NIS protects against.  While you are at it why not list the viruses you remove!  

• I would also like a sandboxing feature like Kaspersky has in KIS 2010.

Thanks

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Another feature I would like to suggest is the ability to look up virus found on the Symantec website.  On previous NIS, when a virus is found, there is a link in the report that directly take you to the virus description page on Symantec's website.  Please bring that back.

Also, please enable Safe search for image search!!!  Once or twice, I visited a "red link" from the image search.  I quickly exited before any "real damage" has been done....

Furthermore, prevent users from visiting "dangerous" links!!!