Norton Internet Security / Norton AntiVirus

[GORPY1 Super Spam Squasher]

Twice in the last 3 days, Server issues mabye, Luckily a Reboot usually takes care of it,  bottom icons don't make it to the interface...Thanks.......Gorpy1

[PC_confused Super Phishing Phryer]

GORPY1, I have also started getting that "Symantec Service Framework has encountered a problem and needs to close..." message.  Usually only on the first boot after that everything seems to load correctly.  Glad to hear I'm not the only one with the issue..

[GORPY1 Super Spam Squasher]

Hi PC_confused, Yes it's happening to me the same way only after the first boot and I just re-boot, We have the same OP....Thanks, Gorpy1

[crisoco8722]

Yes, it has been happening to me also but in my case it occurred on the 2011 download 18.6.0.29 just before LiveUpdate changed the engine to 18.7.1.3. At the moment everything is fine but I shall be changing back to NIS 2012 for other reasons anyway. I hope this is not going to be an issue. Would be nice to know what is causing it. Seems Norton corrected the problem in 2011 some time ago.

I remember that the problem occurred when something on the Activity Map was clicked. I am staying well clear of the map from now on as I do not want any other issues to sort out before I depart from 2011.

[PC_confused Super Phishing Phryer]

criscoco8722, that does ring a bell.  I did notice the Activity Map did fail to load.  That may be the Map is on the wrong side of the problem.  It only happens once, the rest of the boots that day work fine?

[Topopurim47]

winxp,sp3,ie8,nis2012       same here but error code 8504,104 autofix wanted me to run norton power eraser, also said something about internet connectivity-host file cleanup.   now when i come to norton forum i get the yellow triangle with ! mark in bottom left done but error on page. i did not run power eraser, just shut down unit for 5 minutes, booted back up and no problems other than error on norton forum page.

[peterweb Worm Eliminator]

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Topopurim47 wrote:

winxp,sp3,ie8,nis2012       same here but error code 8504,104 autofix wanted me to run norton power eraser, also said something about internet connectivity-host file cleanup.   now when i come to norton forum i get the yellow triangle with ! mark in bottom left done but error on page. i did not run power eraser, just shut down unit for 5 minutes, booted back up and no problems other than error on norton forum page.

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Have you run the Autofix again to see if it suggests the same fix?

Run a Full System Scan in Safe Mode.

[GORPY1 Super Spam Squasher]

After reboot Autofix says everything is fine..Ran Full System Scan in Safe Mode removed only tracking cookies, ran Malwarebytes as well (free version) finds nothing, clock is fine as well..........Take Care......Gorpy1

[Topopurim47]

this only happened once about 4 days ago. i ran nis and mbam scans-all clean. how do you get auto-fix to scan?   my only problem seems to be the yellow triangle with the ! inside stating done, but with error on page only in the norton forum. hopefully all this was a glitch. thanks

[Topopurim47]

today i click on nis desktop icon, norton does not fully load. get microsoft send error report-symantec service framework not working.  i click on nis icon in system tray and it disappears. shut machine off for few minutes, reboot and everything is fine. this is 4 time this has happened. i have an old machine and could be hardware related but i don't think so.    xpsp3,ie8,nis2012      i'm thinking about going back to nis 2011.   anyone else still having this issue?   thanks