11-23-2010 08:06 AM - edited 11-23-2010 08:15 AM
ConorD wrote:I'm fairly new with computers, but where would I find Delete the NSSStub.exe from the scheduled tasks
You will not find Delete the NSSStub....you're looking for the Scheduled Task associated with NSS.
Have you found Task Scheduler (Local) & Task Scheduler Library. Yes / No
Do you have any Scheduled Tasks listed at Task Scheduler Library. Yes / No
Do you have Norton or Symantec Scheduled Tasks listed at Task Scheduler Library. Yes / No
Task Scheduler Library has a drop down arrow....Do you have a Symantec Folder. Yes / No
Do NOT Delete anything within the Symnatec Folder
Do NOT Delete anything until reporting your progress & what you find for further instructions.
Advise Topic if you find the Scheduled Task associated with NSS
If you find the Scheduled Task (upper window) associated with NSS. Highlite the Task and re-view the Tabs (lower window) and report back before you do anything.
11-23-2010 02:45 PM
Have you found Task Scheduler (Local) & Task Scheduler Library. Yes
Do you have any Scheduled Tasks listed at Task Scheduler Library. I think so
Do you have Norton or Symantec Scheduled Tasks listed at Task Scheduler Library. Yes / No
Task Scheduler Library has a drop down arrow....Do you have a Symantec Folder. Yes / No
The last two, is it where it says "Name, Status, Triggers" ?
11-23-2010 05:10 PM - edited 11-23-2010 05:33 PM
This is not going as easy as you/we hoped....
See this Norton Community Topic
Try the Norton Security Scan Removal Tool here
How to remove NSS
Since you answer " I think so " to ~ Do you have any Scheduled Tasks listed at Task Scheduler Library.
Since this post is proving problematic for you....
How about trying .... Uninstalling your Adobe product (Flash Player / Shockwave Player ) with the required Adobe Uninstaller from Adobe
Then review this Adobe Forum thread....and try to follow it.
Can you post a screen capture of your Task Scheduler Library that should look similiar to this image.
I/we have no way of knowing what you put in the recycle bin.
I/we have no way of knowing what you haven't installed and what wouldn't work and what is not in Add/remove programs.
Maybe if you uninstall your adobe product with the required uninstaller and manually clean out NSS left overs...then maybe .... we hope.
If you get manage to get rid of NSS....then install your adobe product and watch for NSS box to uncheck.
The Adobe Forum thread points you in the right direction and this Topic points you in the right direction.
If you want to post a screenshot see this Forum Tip
Maybe someone will chime in with an easier solution.
Good Luck
11-23-2010 06:32 PM - edited 11-23-2010 06:34 PM
In the Task Scheduler libary, there are googleupdates.
It isn't Norton Security scan, when I click on it, nothing happens, so I haven't actually installed it, its just there. So it's called Symantec Install stub, not norton Security scan.
I think if I uninstalled adobe, that wouldn't work, seeing as it's already on my computer.
EDIT: Aha, I found NSSStub.exe on my Task Scheduler library, what should I do now?
11-24-2010 12:03 AM - edited 11-24-2010 12:22 AM
ConorD wrote:In the Task Scheduler library, there are googleupdates.
It isn't Norton Security scan, when I click on it, nothing happens, so I haven't actually installed it, its just there. So it's called Symantec Install stub, not norton Security scan.
I found NSSStub.exe ~~~ NSSStub.exe = Norton Security Scan Stub.exe
ConorD wrote:
I think if I uninstalled adobe, that wouldn't work, seeing as it's already on my computer.
I have a program on my computer, which I want to delete, when I try to delete, it says "Symantec Install stub" And has a norton logo on it, when I look at properties,
It says this. System32\Adobe\Shockwave 11\nssstub.exe" /download
Adobe is how Norton Security Scan (NSS) was installed on your computer. NSS came with your Adobe install as you did not uncheck the default to install NSS. Uninstall Shockwave 11 with the Adobe Shockwave Uninstaller provided by Adobe then reinstall Adobe Shockwave 11 with the NSS option unchecked. Do you run apps that require Adobe Shockwave 11
EDIT: Aha, I found NSSStub.exe on my Task Scheduler library, what should I do now?
Please click on this link >>> http://us.norton.com/support/kb/web_view.jsp?wv_ty
pe=public_web&docurl=20090106142440EN&ln=en_US <<< and follow the instructions
This tool is especially created to remove Norton Security Scan
http://www.symantec.com/norton/support/kb/web_view
The solution to your Topic has been provided to you numerous times by numerous Norton Community contributors.
The Community is trying to help you. Respectfully, please read all the posted instructions.
Is there something specific you do not understand regarding the posted instructions.
Task Scheduler also has Help Topics: Task Scheduler > Help > Help Topics > Task Scheduler > clic +
Please post back if there is something specific you do not understand regarding the posted instructions.
Maybe we'll convert you to a Norton user .... ;-)
Cheers
11-24-2010 04:17 AM
Thank you so much for the help!!
If my friends are ever in need of an anti virus, I will recommend Norton.
I deleted it from my Task Scheduler then backed up my registry files, then deleted NSS from registry, and finally put it in the recycle bin for the last time, restarted my computer, and it's not there anymore.
Thank you all, I may have been and idiot and not listened, but we got there in the end.
(Special thanks to bjm_ for exact Vista help)
