Norton Internet Security / Norton AntiVirus

[PC_confused Super Phishing Phryer]

  I am getting ready to try to install a new video card, but first I want to create a System Restore point, incase I do something wrong.  I've read quite a few post, that if something does happen and I try to Restore to that earlier point, NIS will need to be removed and reinstalled?  Even if I disable Auto Protect for a while?  Does this still happen? 

[Yaso_Kuuhl Norton Fighter]

Hi PC_confused,

I've had to run System Restore on a family member's computer two or three times, and the only thing that happened was that Norton complained about outdated definitions. Running LiveUpdate fixed this. What you have to do before doing a system restore is the following: deactivate Norton Product Tamper Protection (not AutoProtect), otherwise System Restore will fail. Here is more information on how to deactivate Tamper Protection:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20101101224849EN&ln=en_US

Don't forget to turn on Tamper Protection after restoring your system :-)

[PC_confused Super Phishing Phryer]

Yaso Kuuhl, thanks for the correction.  I hope I don't need it but I wanted to be prepared. 

[Yaso_Kuuhl Norton Fighter · Accepted solution]

I think the more recent the restore point, the smaller the risk that Norton will be crippled after the system restore :-) Still, it won't hurt to back up the NIS 2011 installation file to an external drive in case you have to reinstall NIS 2011.

[yank Trojan Terminator]

I do not mean to put this thread off topic, but a quick question if I may. 

In addtion to the file Yaso mentioned, should they not also Export their Identity Safe data so it is available to Import if they have to reinstall?

[Yaso_Kuuhl Norton Fighter]

yank, yes, excellent reminder - thanks :-D

Instructions for exporting Identity Safe data in NIS 2011:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl=201004221...

[floplot Norton Fighter]

Hello

Actually that Identity Safe file should be backed up routinely especially after any changes made to it if it is used.

[PC_confused Super Phishing Phryer]

Thanks for all the suggestions.  So far the new video card is up and running with no problems.  At least that I can see..  I do have to find out why Firefox will not let me sign into my Community Account.  It asks for the username and password, which I supply and then the screen blinks and I am again asked for my username and password.  It doesn't say anything is wrong, just blanks out.  Works fine in IE7?  I'll keep looking..  Oops...  looks like I had block all cookies selected in Firefox.  Allowed Cookies and now I can log in..  Live and learn (Sometimes)..