09-19-2012 10:10 PM
I have Norton Antivirus installed on my computer (I have Window 7) and the Norton window says: System Status at Risk. I've already run the quick scan and full system scan, both saying that there are no threats found. Then, i tried to fix the problem with the button that says "Fix Now" next to the message "Your computer protection is At Risk.", but the Fix Now button doesn't work.
What can i do?
Solved! Go to Solution.
09-19-2012 10:31 PM
After restarting my computer, the Fix Now button worked. A new window appeared that says:
Check for updates.......Failed to complete
Download updates.....Not required
Process updates........Not required
I believe Norton wants to check for updates on the Internet, but since my computer is AT RISK I don't want to connect to the Internet.
I don't understand why Norton can't fix the problem without the Internet LiveUpdate.
09-19-2012 10:35 PM
Can you check your system date and time are correct. If not, please adjust and run Live Update again.
You can also click Support > Get Support and let Auto-fix run.
Let us know how you get on.
Windows 7 x64 SP1 N360v22.214.171.124 NU16 Secunia PSI SpywareBlaster NoScript MBAM free SAS free Hitman Pro
09-19-2012 10:42 PM
Neither LiveUpdate, nor Auto-FIx will work without internet access. SImply connecting to the internet to get updates is not dangerous, as long as you have a firewall (a router, Norton Firewall, or Windows Firewall) and do not surf. It sounds like your virus definitions may simply be out of date.