02-06-2009 08:22 PM
My Symantec keeps finding this file and prompting me to restart to complete removal. Ive done this 30 or so times . Still there . Keeps saying it was unable to complete remediation on reboot. I shut off system restore reran a scan and still its there. I ran it from safe mode and still its there. I tried to go in under dos prompt and was denied access. anyone have any idea how to get rid of it,
Bill
02-06-2009 09:47 PM
Hi
It's a TDSS temp. file
Try Malwarebytes, http://www.malwarebytes.org/mbam.php install, Update Definitions, then run a Full Scan,
Are you using XP or Vista??
Quads
02-06-2009 11:17 PM - edited 02-06-2009 11:20 PM
Hi billa
What is the location of the file, and have you tried to delete it manually?
Thanks
PS If you are still unable to delete the file and Malwarebytes' can't delete it, run this Virus Remval Tool in normal or safe mode and it should get rid of it for you.
