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Contributor
WayneSter
Posts: 23
Registered: ‎07-02-2012

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

hello quads, sorry for the slow snail reply, i hope you are enjoying your summer.

 the log is below, thanks again for everything!

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

It is not summer here

 

The Extras.txt is missing.

 

 

Quads

Contributor
WayneSter
Posts: 23
Registered: ‎07-02-2012

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

sorry about that, attached below.

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

Uninstall

 

"conduitEngine" = Conduit Engine
"ESET Online Scanner" = ESET Online Scanner v3

 

I have to script for the rest.

 

Quads

Contributor
WayneSter
Posts: 23
Registered: ‎07-02-2012

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

hello quads, I have uninstalled both, thanks!

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

Disable Norton for say 30 minutes

 

Start OTL,   under   Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom)  and run the script. (Red Run Fix Button)

 

The output log, should be placed in the C:\ _OTL folder after.

 

Attach log.

 

 

Quads

Contributor
WayneSter
Posts: 23
Registered: ‎07-02-2012

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

hello quads, great work! i have attached log below please let me know if thats not the one you are looking for

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

How is your system running now??

 

Quads

Contributor
WayneSter
Posts: 23
Registered: ‎07-02-2012

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

works great thanks to your help, im definately no expert, but everything seems to be running smooth! thanks for helping along the way!

Bot Obliterator
Quads
Posts: 13,250
Registered: ‎07-21-2008

Re: Trojan.Gen​.2 and Trojan.Gen (Trojan.Ze​roaccess) VIRUS

Disable Norton

 

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

 

After that you are free to go on your merry way.  You are now fixed / Solved.

 

If you want Malwarebytes download the Free version to install and don't click the Trial button

 

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

 

Quads