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Contributor
Andre38
Posts: 10
Registered: ‎08-01-2012

Re: Trojan Gen2 and Zeroaccess removal help

Here are the OTL.txt  and extras.txt files....

 

TIA

Bot Obliterator
Quads
Posts: 13,254
Registered: ‎07-21-2008

Re: Trojan Gen2 and Zeroaccess removal help

Uninstall

 

"BabylonToolbar" = Babylon toolbar on IE
"ESET Online Scanner" = ESET Online Scanner v3

 

I have to script for the rest.

 

Quads

Contributor
Andre38
Posts: 10
Registered: ‎08-01-2012

Re: Trojan Gen2 and Zeroaccess removal help

^ both uninstalled.

 

Now waiting for your script.

 

TIA

Bot Obliterator
Quads
Posts: 13,254
Registered: ‎07-21-2008

Re: Trojan Gen2 and Zeroaccess removal help

Disable Norton for say 30 minutes

 

Start OTL,   under   Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom)  and run the script. (Red Run Fix Button)

 

The output log, should be placed in the C:\ _OTL folder after.

 

Attach log.

 

 

Quads

Contributor
Andre38
Posts: 10
Registered: ‎08-01-2012

Re: Trojan Gen2 and Zeroaccess removal help

Here's the latest OTL-log.

 

TIA again ....

Bot Obliterator
Quads
Posts: 13,254
Registered: ‎07-21-2008

Re: Trojan Gen2 and Zeroaccess removal help

How is your system running now??

 

Quads

Contributor
Andre38
Posts: 10
Registered: ‎08-01-2012

Re: Trojan Gen2 and Zeroaccess removal help

So far the problem seems to be solved.

Thanks a lot for all your effort !

Bot Obliterator
Quads
Posts: 13,254
Registered: ‎07-21-2008

Re: Trojan Gen2 and Zeroaccess removal help

Disable Norton

 

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

 

After that you are free to go on your merry way.  You are now fixed / Solved.

 

If you want Malwarebytes download the Free version to install and don't click the Trial button

 

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

 

Quads

Contributor
Andre38
Posts: 10
Registered: ‎08-01-2012

Re: Trojan Gen2 and Zeroaccess removal help

Done.

 

Once again, thank you !