07-31-2012 09:04 PM - edited 07-31-2012 09:18 PM
My computer is infected with the Patchp!sys Trojan. It appears to be making my system extremely susceptible to other viruses as every time I run a scan there is a short list of new infections to fix. Can someone please walk me through removal of this bugger?
08-01-2012 05:25 PM - edited 08-01-2012 05:27 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient. I am trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update. I use the boards in reverse to what is seen
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
Do you have a Flash Drive??
08-03-2012 06:26 PM
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
08-03-2012 08:22 PM
So, I now can't get my computer to boot normally. Right now I am in safe mode with networking. When I try to boot normally it takes me first to a screen asking if I want to do a startup repair or load windows normally. When I select the load normally option, it takes forever before giving me a blue screen that says a bunch of stuff I don't understand with something about a memory dump and a countdown at the bottom. Kind of scary.
I managed to get the application downloaded and onto the drive using my husband's computer.
I attached the frst.txt document the application produced.
08-03-2012 08:41 PM
Looks like having 3 AV's or leftovers installed (including a leftover driver) has finally caught up with you as well as the fact you have a bad services.exe that may also be part of the problem. USERS Don't learn about AV's
as long as you can keep getting Safe Mode with Networking it is OK to shut the system down, but don't bother PMing me trying to get things done quickly, you just have to wait in line like the rest, or deal with it yourself.
08-03-2012 08:46 PM
Sorry about the PM, I wasn't trying to get my computer fixed faster, I was trying to find out if I needed to shut it down to prevent further damage between steps.
Thank you so much for your help!