07-09-2012 06:43 PM
Recently, I have been getting pops of notification from symantec showing three different kinds of Trojan and symantec product that detects it doesn't seem to be able to do anything about it.
The Trojans are:
Please help as I was told the only way to resolve this is to reformat my laptop and it's a very high risk virus.
I haven't done anything to try to remove it but I am worried that it will cause more harm if nothing is done soon.
07-09-2012 11:49 PM
ANY other user other than the thread starter is not to use any instructions, scripts or proceedures, The work though in cleaning a system is individual and only for that system due to a number of factors.
Please do not run any tools unless instructed to do so.
4. Cleanup (including system as a whole)
Please read every post completely before doing anything.
What is your Operating System and is it 32 bit or 64 bit??
07-12-2012 07:00 PM
Thanks for the reply.
This is my work computer and from the system under Control Panel, it says
Windows 7 professional
System type: 32-bit Operating system
Is this correct?
07-12-2012 11:26 PM
Read Slowly and all of it.
Please download http://www.bleepingcomputer.com/download/farbar-re
Transfer it on to the Flash Drive
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
07-13-2012 01:02 AM - edited 07-13-2012 01:02 AM
Download the script attached, needs to be the same file name as well (fixlist.txt), Copy across to flash drive
NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Now please enter System Recovery Options again. Like previously
07-13-2012 01:33 AM
Please find the log file as attached for you kind perusal.
I realized that my desktop resolution is changed. Just thought I should highlight this.