Norton Internet Security / Norton AntiVirus

[MarkitaLewis]

Here's the log from that.

[Quads]

Step 4. (b)

Download OTL http://www.bleepingcomputer.com/download/otl/

Disable Norton for say 30 minutes

Start OTL,  

Click the Scan All Users checkbox.

Change file age to 60 days

Press the 

An OTL.txt  and extras.txt will be created.

Quads

[MarkitaLewis]

Here are the logs from that:

[Quads]

Uninstall

ESET Online Scanner

Quads

[MarkitaLewis]

Okay, I've uninstalled it.

[Quads]

Disable Norton for say 30 minutes

Start OTL,   under   Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom)  and run the script. (Red Run Fix Button)

The output log, should be placed in the C:\ _OTL folder after.

Quads

[MarkitaLewis]

Oaky. I've done that. Below is the resulting file:

[Quads]

How is your system running now??

Quads

[MarkitaLewis]

Everything is working well. I haven't received any popups concerning the Trojan.Zeroaccess.B or anything else.

Thank you so much for your help, you deserve a ton of kudos :)

[Quads · Accepted solution]

Disable Norton

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

After that you are free to go on your merry way.  You are now fixed / Solved.

If you want Malwarebytes download the Free version to install and don't click the Trial button

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

Quads