Norton Internet Security / Norton AntiVirus

[PhilB]

Quads,

OTL.txt and Extras.txt are attached.

Thanks,

-phil

[Quads]

Uninstall

ESET Online Scanner

I have to script for the rest.

Quads

[PhilB]

done

[Quads]

Disable Norton for say 30 minutes

Start OTL,   under   Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom)  and run the script. (Red Run Fix Button)

The output log, should be placed in the C:\ _OTL folder after.

Attach log.

[PhilB]

Quad,

Log file is attached.

[Quads]

How is your system running now??

Quads

[PhilB]

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Quads wrote:

How is your system running now??

Quads

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It seems to be running well.  No warnings form Symantec AV in a couple of days and no boot issues either.

-phil

[Quads · Accepted solution]

Disable Norton

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

After that you are free to go on your merry way.  You are now fixed / Solved.

If you want Malwarebytes download the Free version to install and don't click the Trial button

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

Quads

[PhilB]

Quads,

Thank you so much for your help.

-phil