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Contributor
dguitar20
Posts: 18
Registered: ‎07-09-2012

Re: Trojan.zeroaccess, et al

Had to re-update definitions again to be able to run OTL, but it appears to have worked and generated the output log.

Bot Obliterator
Quads
Posts: 13,937
Registered: ‎07-21-2008

Re: Trojan.zeroaccess, et al

How is your system running now??

 

Quads

Contributor
dguitar20
Posts: 18
Registered: ‎07-09-2012

Re: Trojan.zeroaccess, et al

It seems to be running well at this point. I havent seen any more Norton warning messages at any rate. It hasn't really spent a lot of time under normal usage so far, but it appears to be okay. Are there any more steps to be taken?

Bot Obliterator
Quads
Posts: 13,937
Registered: ‎07-21-2008

Re: Trojan.zeroaccess, et al

Disable Norton

 

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

 

After that you are free to go on your merry way.  You are now fixed / Solved.

 

If you want Malwarebytes download the Free version to install and don't click the Trial button

 

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

 

Quads

Contributor
dguitar20
Posts: 18
Registered: ‎07-09-2012

Re: Trojan.zeroaccess, et al

Steps taken, looks like everything is all set. I'll work on system restore throughout the rest of the day.

 

Thank you so much Quads! My apologies for being so difficult to work with, but I appreciate it, this is really a huge help.