Norton Internet Security / Norton AntiVirus

[faline]

I'm blaming NBC for this one.  Contracted this lovely virus that's been making Norton go crazy for a day after trying to find streaming footage of the gold medal football game yesterday.

All attempts at removal through Norton have been unsuccessful.

I'm running 7 pro.  Help me, Norton Wan Kenobi.  You're my only hope.

[Quads]

What are the file(s) and their location(s) in question??

Quads

[faline]

Only one file is popping up as infected: c:/windows/system32/services.exe

[Quads]

Do you have a Flash Drive??

Quads

[faline]

Yes

[Quads]

Are you 64 bit or 32 bit Win 7??

Quads

[faline]

I'm running Win 7 64 bit

[Quads]

faline

Read Slowly and all of it.

Please download http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/   You need to download the 64 bit version 

Transfer it on to the Flash Drive / portable Hard Drive.

Enter System Recovery Options. 

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive  / portable Hard Drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive.  restart the system and load Windows Please attach the log in your reply.

Quads

[faline]

Thanks for your help Quads!