04-21-2009
11:33 AM
- last edited on
04-21-2009
12:00 PM
by
Tim_Lopez
How do I report a false positive?
Some users are reporting that one of my programs, TypeItIn, is infected with a virus.
Thanks,
Paul.
[edit: removed product link per the Participation Guidelines and Terms of Service.]
04-21-2009
12:00 PM
- last edited on
04-21-2009
12:01 PM
by
Tim_Lopez
wavget wrote:
How do I report a false positive?
Some users are reporting that one of my programs, TypeItIn, is infected with a virus.
Thanks,
Paul.
Paul,
The files that I downloaded from your site are not infected with any malware that I can detect, so who are you looking to report a false positive detection too?
Did you get any information from the users you mentions what they claim is being detected when scanning your program? Do they mention which security software they have installed?
Your report, as stated, is too vague to be actionable at this time. If you can provide more details I'll be happy to look into it more for you.
Regards,
AstroVet
