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Visitor
Asif_Shabbir
Posts: 2
Registered: ‎09-12-2011
Accepted Solution

Unable to install NIS 2012 due to some leftovers of AVG

Hi there,

 

I am trying to install NIS 2012 on my machine but I am unable to do that due to some leftovers of AVG (free version) which I installed to remove some virus (as suggested by some friend) though I was using Norton 360 before that. But now I try to uninstall it but it is not removed completely as the error message appears while installing NIS 2012. Please help me in this regards. I have installed MS Security Essenstials meanwhile to stay protected but that is temporary as I want to install NIS 2012.

I have run Norton removal tool but this only removed Norton 360 but can't do anything with leftovers of AVG.

Symantec Employee
umaiselvi
Posts: 131
Registered: ‎01-18-2009

Re: Unable to install NIS 2012 due to some leftovers of AVG

[ Edited ]

Hi Asif_Shabbir,

 

Welcome to Norton Community!

 

Try the steps mentioned in floplot's post here to completely remove AVG.

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Bye-Bye-AVG/m-p/466832/highlight/true...

 

You can refer to the solution in this post to remove Microsoft Security Essentials, before installing NIS 2012:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Uninstalling-other-security-software/...

 

Thanks,

Umai

 

Visitor
Asif_Shabbir
Posts: 2
Registered: ‎09-12-2011

Re: Unable to install NIS 2012 due to some leftovers of AVG

Thank you very much. problem resolved.

Symantec Employee
umaiselvi
Posts: 131
Registered: ‎01-18-2009

Re: Unable to install NIS 2012 due to some leftovers of AVG

Hi Asif_Shabbir,

 

Happy that your problem got resolved. Please mark the post in this thread that solved your problem as 'Accepted Solution'. This

 

will help other users who land in the Forum with the same problem.

 

Thanks,

Umai