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aaaa1000
Posts: 12
Registered: ‎05-17-2011
Accepted Solution

Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

Starting today (10/4/12) I am not being able to update my IPS Definitions on NIS 2012 V 19.9.0.9. The updates download but I get the message that it "Failed to complete" (see attched pdf). Anyone else having this problem,? Please help. My machine: Windows 7 Pro 64 bits

peterweb
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Registered: ‎04-17-2008

Re: Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

If this just started happening, keep trying the LiveUpdate.

 

If it still does not update completely by tomorrow, we can look at other options.


Things happen. Export/Backup your Identity Safe data.
Contributor
nmac
Posts: 53
Registered: ‎01-27-2010

Re: Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

Just tryed mine and have the same issue, so your not alone.

MagnusLindh
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Re: Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

Hey

 

Have you tried to use Norton Autofix and see if that solve the problem or not.

 

good luck

 

sweman

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avjohnnie
Posts: 395
Registered: ‎09-16-2009

Re: Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

Same here since 10/4/2012, 16:30PM PST ...

 

NIS2012 19.9.0.9

Win7 32bit

 

FailIPS2012Defs.png

PhoneMan
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Re: Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

[ Edited ]

Just got some errors on Live Update with Virus Definitions. I thing Symantec must be having server problems. Will check tomorrow and see what is going on.

 

NIS Fail.PNG

 

Jim :smileymad:

Contributor
aaaa1000
Posts: 12
Registered: ‎05-17-2011

Re: Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

As of 10/5/12 the problem has been solved in my computer. It just worked out on its own, so I assume that symantec fixed the offending update. All good!

PhoneMan
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Re: Unable to update IPS Definitions - NIS 2012 V 19.9.0.9

Mine has cleared up also early this morning.

 

Jim :smileyhappy: