06-13-2009 03:15 AM
2 Quads
Thank you, done as you've directed.
I put the log below after your script:
Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com
Platform: Windows XP
*******************
Script file opened successfully.
Script file read successfully.
Backups directory opened successfully at C:\Avenger
*******************
Beginning to process script file:
Rootkit scan active.
No rootkits found!
Driver ".norton2009Reset" disabled successfully.
Driver "b6cdde3b" disabled successfully.
Error: could not open driver "b6cdde3b.sys"
Disablement of driver "b6cdde3b.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gxvxcserv.sys"
Disablement of driver "gxvxcserv.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gxvxcserv"
Disablement of driver "gxvxcserv" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "seneka.sys"
Disablement of driver "seneka.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gaopdxserv.sys"
Disablement of driver "gaopdxserv.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gaopdxserv"
Disablement of driver "gaopdxserv" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Completed script processing.
*******************
Finished! Terminate.
The next thing as I see is to just wait and look for what happens with spamming?
Or there will be something more for me to do?
to silverhawk
At the moment I'm not using NAV2009.
Sadly when situation went out of control only people were to help me, but not machines :)
I've removed NAV, cracks and other crap, as you say, and for the moment will stick to N360, as an unpacked box is in my hands
Even don't care that it is outdated or so.
Will se if Norton make some decent software in the future to use.
Thanks fr your words too.
06-13-2009 04:16 AM
Hi
Just to see mainly if by disabling the [random].sys happens to upset Windows etc, yes at to see if the Mailing/Httping stops.
If it doesn't upset Windows, I will post the full script that removes the services (not just disabled) removes the files and registry entries.
Obviously then whoever used the crack got one with an extra punch of Malious code inside.
Quads
06-13-2009 08:39 AM
Quads wrote:Obviously then whoever used the crack got one with an extra punch of Malious code inside.
Quads
Thanks for all this effort, Quads.
I'll reiterate that using cracks for any software is illegal, since it is a way to circumvent purchasing the product. As we can see in this thread, the people who create and supply the cracks can be giving you any number of infections along with the crack. If you want the product, buy the product. At any given time, several software stores have rebates on Norton software. Time is valuable, and it seems like a bit of time has been spent trying to clear off this malware received from a crack. And I'm sure you all have better things to do than to troubleshoot malware issues. Consider that my Public Service Announcement for the weekend. Thanks!
06-14-2009 12:53 AM
Hi
I had already created the full script I just wanted to see if disabling the drivers caused Windows instability etc, before removing. Especially with the random .sys
Used, GMER, Rootrepeal, Hijackthis logs and http://www.threatexpert.com/report.aspx?md5=52e0a4
for The NortonReset entries
To remove, run Avenger again using this Script.
Drivers to disable:
.norton2009Reset
b6cdde3b
b6cdde3b.sys
gxvxcserv.sys
gxvxcserv
seneka.sys
gaopdxserv.sys
gaopdxserv
Drivers to delete:
.norton2009Reset
b6cdde3b
b6cdde3b.sys
gxvxcserv.sys
gxvxcserv
seneka.sys
Files to delete:
C:\Autorun.inf
D:\Autorun.inf
C:\Documents and Settings\All Users\Application Data\Norton\Norton2009Reset.exe
C:\WINDOWS\System32\drivers\b6cdde3b.sys
Registry keys to delete:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\b
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\b
06-15-2009 12:37 AM
IThanks, I've learned the lesson, for sure.
At the moment we'll just have to wait and if in couple of days nothing really bad happens, I'm confirming, that everything works and no bad viruses for good people :)
Thanks guys for all your help and words.
06-15-2009 12:53 AM
by now you will be able to tell if disabling the services hurts windows, so that you can use the above script with the extra delete commands, Avenger will give another log afterwards
Quads
06-15-2009 07:51 AM
2 Quads
done, executed script one more time.
script deleted several entries and files, and this is what we've got as a result:
Platform: Windows XP
*******************
Script file opened successfully.
Script file read successfully.
Backups directory opened successfully at C:\Avenger
*******************
Beginning to process script file:
Rootkit scan active.
No rootkits found!
Driver ".norton2009Reset" disabled successfully.
Driver "b6cdde3b" disabled successfully.
Error: could not open driver "b6cdde3b.sys"
Disablement of driver "b6cdde3b.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gxvxcserv.sys"
Disablement of driver "gxvxcserv.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gxvxcserv"
Disablement of driver "gxvxcserv" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "seneka.sys"
Disablement of driver "seneka.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gaopdxserv.sys"
Disablement of driver "gaopdxserv.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open driver "gaopdxserv"
Disablement of driver "gaopdxserv" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Driver ".norton2009Reset" deleted successfully.
Driver "b6cdde3b" deleted successfully.
Error: registry key "\Registry\Machine\System\CurrentControlSet\Servic
found!
Deletion of driver "b6cdde3b.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: registry key "\Registry\Machine\System\CurrentControlSet\Servic
found!
Deletion of driver "gxvxcserv.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: registry key "\Registry\Machine\System\CurrentControlSet\Servic
found!
Deletion of driver "gxvxcserv" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: registry key "\Registry\Machine\System\CurrentControlSet\Servic
found!
Deletion of driver "seneka.sys" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: file "C:\Autorun.inf" not found!
Deletion of file "C:\Autorun.inf" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: could not open file "D:\Autorun.inf"
Deletion of file "D:\Autorun.inf" failed!
Status: 0xc000003a (STATUS_OBJECT_PATH_NOT_FOUND)
--> bad path / the parent directory does not exist
File "C:\Documents and Settings\All Users\Application Data\Norton\Norton2009Reset.exe"
deleted successfully.
File "C:\WINDOWS\System32\drivers\b6cdde3b.sys" deleted successfully.
Error: registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\
found!
Deletion of registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\
failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Error: registry key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi
not found!
Deletion of registry key
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\
successfully.
Error: registry key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi
found!
Deletion of registry key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi
failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\
successfully.
Error: registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\
Deletion of registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist
Completed script processing.
*******************
Finished! Terminate.
what can you say about this?
06-15-2009 01:05 PM
From the log
Driver ".norton2009Reset" deleted successfully.
Driver "b6cdde3b" deleted successfully.
File "C:\Documents and Settings\All Users\Application Data\Norton\Norton2009Reset.exe" deleted successfully.
File "C:\WINDOWS\System32\drivers\b6cdde3b.sys" deleted successfully.
Registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\
Registry key "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\
Was using controlset002
Now run Hijackthis and see if these entries appear
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O23 - Service: Norton 2009 Reset (.norton2009reset) - Unknown owner - C:\Documents and Settings\All Users\Application Data\Norton\Norton2009Reset.exe
Quads
06-15-2009 10:48 PM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:45:23, on 2009-06-16
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Kayako\LiveResponse\LiveResponse.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Bat!\thebat.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: PDFCreator Toolbar Helper - {C451C08A-EC37-45DF-AAAD-18B51AB5E837} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll
O3 - Toolbar: PDFCreator Toolbar - {31CF9EBE-5755-4A1D-AC25-2834D952D9B4} - C:\Program Files\PDFCreator Toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [LiveResponse.exe] C:\Program Files\Kayako\LiveResponse\LiveResponse.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [thebat_startup] C:\Program Files\The Bat!\thebat.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLi
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLin
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\
--
End of file - 8861 bytes
the O23 entry regarding Trial Reset is away, but O4 persists.
06-15-2009 10:55 PM - edited 06-15-2009 11:06 PM
You mean you tick them and click Fixed Checked they keep coming back after the next scan
You now actually have more of them
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
Ticking only beside those 4 NOT the one similar further Up
Quads
