Norton Internet Security / Norton AntiVirus

[Grippy]

Why is this marked as solved? I don't see the poster saying everything is OK

I have the same issue and don't see an answer here. Perhaps I am missing something.

What I think is Norton sent out a bum downloadable update. I have 2 computers that both have the same issue after a recent update.

[edit: Subject changed for clarity.]

[mdturner]

Hi Grippy

Welcome to the Norton Community Forums

The solution, for the original poster, seems to have been a reinstallation of NIS 2011.

Could you advise what the issue is that your machines are experiencing. Please provide some detail on your Operating System and Norton Product/Version that you have installed

Thanks

[Grippy]

"The solution, for the original poster, seems to have been a reinstallation of NIS 2011."

Where is that indicated by the poster in the post?

[SendOfJive Norton Fighter]

Hi Grippy,

Only the opening poster can mark a thread as solved.  In this case the OP marked mdturner's advice to reinstall as the solution.

[Grippy]

Very good. I love answers. Thanks!!

[Grippy]

This is my problem on win 7 64bit

Wed Mar 09 09:30:11 2011 : UNRAR EXTRACT SUCCESS: Succesfully extracted VIRSCAN.zip to C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\tmp3470.tmp

Wed Mar 09 09:30:11 2011 : POST PROCESS FAILURE: Failure reported while post processing VIRSCAN.zip

Wed Mar 09 09:30:11 2011 : Failure occurred while post processing the deployed content - VIRSCAN.zip.

Wed Mar 09 09:30:11 2011 : Calling ReleaseInstance() on the object of IIntelligentUpdaterAuthorizationManager2.

Hope this helps cause that's all there is

[mdturner]

Hi Grippy

Could you let us know what you were trying to do at the time you got the error message? A little background on your system would also help - what operating system is installed, service pack level, is it 32 or 64 bit. What Norton Product/Version do you have installed or are trying to install?

Thanks

[Grippy]

If you read my post you will find what OS and i will add SP1.

The posted text also has the info you requested. Virus update failed in NIS 11

I don't think you have a solution other than reinstall

[mdturner]

HI Grippy

Are you running a liveupdate on these systems or downloading and running the Intelligent Updater File? If you are using Intelligent Updater did you download the 32 or 64 bit file?

[Grippy]

Problem solved no more senseless questions please