Norton Internet Security / Norton AntiVirus

[Rolik]

Hi,

will new builds be available through LiveUpdate or do we have to install them manually?

Thanks, 

Roland

[Floating_Red]

What Norton Product are you referring to?

[Rolik]

Sorry,

Internet Security 2009

[Floating_Red]

No, you will not get New Versions through Norton LiveUpdate; symantec will inform Users here and will proide you with the Web Link for the New Version.  I suppose you could get it through Norton LiveUpdate depnding on how big the New Version is.

[Tony_Weiss Administrator]

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Rolik wrote:

will new builds be available through LiveUpdate or do we have to install them manually?

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Hi Roland,

Yes, product updates (new builds) will continue to be made available through LiveUpdate as it has been in the past. Thanks!

[Sea_Monster]

Dear Mr Weiss

Sorry, Mr Weiss, that is not true.  New builds of  NIS2008 were not updated via LiveUpdate. I  had to visit this forum then I realised that a new build was available. (ie:- version 15.06 to vesion 15.6).  I was not made aware of it until Firefox problems with Norton Toolbars.
 
I think Symantec should have the feature for build updates or Symantec should provide a link to the Norton Account (for Norton Users) or via EMAIL that a new build is available.

So, I heard that NIS2009 will be coming out with a new build (16.1).  Will users get this update build via LiveUpdates?

Thank you

[Tony_Weiss Administrator]

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Sea_Monster wrote:

Dear Mr Weiss

Sorry, Mr Weiss, that is not true.  New builds of  NIS2008 were not updated via LiveUpdate. I  had to visit this forum then I realised that a new build was available. (ie:- version 15.06 to vesion 15.6).  I was not made aware of it until Firefox problems with Norton Toolbars.
 
I think Symantec should have the feature for build updates or Symantec should provide a link to the Norton Account (for Norton Users) or via EMAIL that a new build is available.

So, I heard that NIS2009 will be coming out with a new build (16.1).  Will users get this update build via LiveUpdates?

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Hi Sea_Monster,

I apologize; I did not mean to imply that every update ever released for a Symantec product has always been immediately released to customers through LiveUpdate. As we have discussed at length previously, the NIS 15.5 release was done so with a specific purpose at that time. This should be considered the exception to the rule.

Unless a similar situation arises as did with NIS 15.5, the next update for NIS 2009 will be distributed to customers through LiveUpdate. Thanks!