Norton Internet Security / Norton AntiVirus

[lumix]

It is time to renew my Norton Internet Security subscription, I am now on NIS 2011 (version 18.7.0.13).

Where do I find the link to download NIS 2012 so that I could install NIS 2012 on my computer?

Do I need to remove NIS 2011 before installing NIS 2012 or it doesn't matter?

[Krusty13]

Hi lumix,

If you are renewing from within your Norton Account,  please see these instuctions.  -  https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100423132643EN_EndUs...

To Upgrade to NIS12,  Open NIS and click Support > Check for New Version and follow the on screen prompts.

Let us know how you get on.

Thanks,  Dave.

[lumix]

Thanks, I will try it and let all know..

[Krusty13]

Just remember to run Live Update after your upgrade,  rebooting where required,  until you are up to date.

Dave.

[nmac]

If I were you I would wait untill later, I just went back to  2011 and happy. On 2012 nothing but a pia ( look through the fourms) and you will see all the problems. I should have waited a few more months.

I'm on my backup machine and it locked up trying to log into idsafe. Its 2012 still and going back to 2011 .

[lumix]

---

nmac wrote:

If I were you I would wait untill later, I just went back to  2011 and happy. On 2012 nothing but a pia ( look through the fourms) and you will see all the problems. I should have waited a few more months.

I'm on my backup machine and it locked up trying to log into idsafe. Its 2012 still and going back to 2011 .

---

I upgraded to NIS 2012 before I saw your reply, so it is a little too late for me as I am now on NIS 2012.

I did looked at the Editor's review at CNET, if I recall correctly, CNET did not have anything bad to say about NIS 2012, except NIS2012 offers nothing new other than a different user interface (something like that).

The installation was smooth, I hope I do not have issues with NIS 2012.

[lumix]

Thanks to the people for the replies/advice, here are my experiences in upgrading to NIS 2012:

The installation was smooth, I did not encounter any errors and all went well with NIS 2012 running now.

I did find a different method to upgrade to NIS 2012:

  - Launch NIS2011

  - Click Support menu

  - Select New Version Check

This will open up a web page with instructions on how to upgrade. I run the NIS2012 installer and NIS 2012 was installed thereafter.

Upon completion, NIS prompts to restart the computer which I did. When the computer is back up again, I ran Live Update and now I am now running and fully protected.

Here are three bad points about the NIS 2012 installation:

1. The download of NIS 2012 installation files which is about 125MB is rather slow. I have high speed internet and it took longer than what I expected to download 125MB. I even went to a different site to download a large file to confirm my internet connection is not the issue, the file was downloaded within my expectations but NIS 2012 was crawling. I didn't track the time but I think it took about 15-30 minutes to download 125MB.

2. The installation will create 2 icons on my desktop. Upon completion of installation, the installer remove only one icon but not the second icon. I manually deleted the second icon from the desktop myself. I also manually deleted the downloaded Norton installation files from my computer.

3. NIS2012 will launch a gadget on the top right corner of the desktop. Being not a gadget fan, I thought the NIS 2012 gadget is a nuisance. I close the gadget, restart my computer and thankfully the gadget did not relaunch.

Overall, I am satisfied with the smooth NIS 2012 installation, I can get to work on other things instead of having to deal with installation errors.

[Krusty13]

Thanks for coming back and letting us know how the upgrade has worked for you.  I found the upgrade from n360v5  (very similar to NIS11)  to be quite smooth.  v6  (similar to NIS12)  seems to be a lighter program and quicker to cold boot.

I hope you continue to enjoy the benefits of NIS12.

Remember,  you can help here too.

Cheers,  Dave.

[DanC]

I just upgraded to NIS 2012.  It went smoothly except forone thing: it shows today's date incorrectly (my PC shows the correct date).  How can I reset the date in NIS 2012?

Dan

[floplot Norton Fighter]

Hello DanC

Please  try hitting Support, Subscription status. Also try rebooting your computer and make sure you have all the latest updates. Thanks.