07-10-2010 10:33 PM
My Norton Internet Security has found the virus vamprtv.sys which it can't remove. Is there an easy way to remove this virus from my PC ?
Also, it is quaranteening files in my temp directory which are from a web site I have never heard of and they are there everytime I turn the internet on, even before I visit any web sites. Is there a way of blocking the temp files that come from this particular web site ??
07-10-2010 11:25 PM
Welcome to the Norton Users Discussion Forum
If NIS found a .sys file and it can't remove it, it sounds to me like you have a rootkit.. I would suggest that you back up your important files like pics, music, documents etc. You may have to pay a visit to a site like www.bleepingcomputer.com to get it cleaned up. There will be a wait most likely and put that name of the system file into the subject. Thanks.
Success always occurs in private and failure in full view.
07-14-2010 04:18 PM
Run the scan in Normal mode, do not use Aggressive Mode. Check whether the scans detect any threats and let us know the results.