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Newbie
Karebearkat
Posts: 1
Registered: ‎12-21-2010

Vanishing Download!

Hi all,

 

I downloaded the free trial of Norton AntiVirus 2011, but when it failed to automatically download, I went into the confirmation email to try again. When I logged in to my account, it said that I had no products on my account. Who should I contact/what can I do about this?

 

Thanks!

Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: Vanishing Download!


Karebearkat wrote:

Hi all,

 

I downloaded the free trial of Norton AntiVirus 2011, but when it failed to automatically download, I went into the confirmation email to try again. When I logged in to my account, it said that I had no products on my account. Who should I contact/what can I do about this?

 

Thanks!


HI Karebearkat

 

Welcome to the Norton Community Forums

 

You could redownload from here and reinstall

 

www.norton.com/nav11

 

 

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone

Super Virus Trouncer
bjm_
Posts: 2,179
Registered: ‎09-07-2008

Re: Vanishing Download!

 


Karebearkat wrote:

I downloaded the free trial of Norton AntiVirus 2011, but when it failed to automatically download, I went into the confirmation email to try again. When I logged in to my account, it said that I had no products on my account. Who should I contact/what can I do about this?


 

Have you managed to download / install / run NAV 2011

Do you need further help.

Have you contacted Norton Support

Please update Topic status

Thank you