08-24-2010 09:33 AM
Hi
I have used Fasthosts sitebuilder for my website www.thegardenfarmer.co.uk and I would like to verify it with Norton but am having difficulty doing so.
I have read on this forum that Fasthosts sites do not have access to the root directory.
It is possible, however, to add meta-tags to the home page. There are two meta-tag boxes, one titled 'description' and one 'keywords'. These boxes do not accept html. They will accept my typing in 'norton-safeweb-site-verification' and also the 128 alphnumerical character code that I have been given. However when I ask Norton to verify the site it still comes up with a message saying that the verification has failed.
Any help gratefully received,
Thanks
Bryan
Solved! Go to Solution.
08-24-2010 09:53 AM - edited 08-24-2010 09:55 AM
Hello Bryan,
I have triple-checked the authentication code in your keywords tag and I count only 126 characters there. Can you add the the full 128 character string to your keywords tag?
Adding the code in this manner will not allow for the automated verification, but should help the Safe Web team manually verify your ownership.
Thanks!
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Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
08-24-2010 10:12 AM
Hi Phil_D
Thanks for your swift help and a reminder to always check for the obvious!
Should have all the required digits now.
Thanks again
Bryan
08-24-2010 10:16 AM
Perfect!
The authentication code in your keywords meta tag is properly placed and I shall notify the Safe Web team who will manually verify site ownership. Allow them a day or two to respond back to you in this thread.
Once ownership has been verified, your site will be queued for the rating evaluation.
Be sure the code remains in place until ownership is verified. Leaving the code in the meta tag will not affect your site or the visitor's experience.
Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •
08-24-2010 10:18 AM
That's great, thanks very much.
08-24-2010 06:17 PM
Hi Bryan,
Your site ownership has been manually verified and your site 'thegardenfarmer.co.uk' has been submitted for analysis. Note that the initial evaluation process may take up to two weeks to complete.
Cops
08-25-2010 01:23 AM
Much appreciated, thanks.
