Reply
Visitor
thegardenfarmer
Posts: 4
Registered: ‎08-24-2010
Accepted Solution

Verification difficulties on Fashosts website

Hi

 

I have used Fasthosts sitebuilder for my website www.thegardenfarmer.co.uk and I would like to verify it with Norton but am having difficulty doing so.

 

I have read on this forum that Fasthosts sites do not have access to the root directory.

 

It is possible, however, to add meta-tags to the home page. There are two meta-tag boxes, one titled 'description' and one 'keywords'. These boxes do not accept html. They will accept my typing in 'norton-safeweb-site-verification' and also the 128 alphnumerical character code that I have been given. However when I ask Norton to verify the site it still comes up with a message saying that the verification has failed.

 

Any help gratefully received,

Thanks

Bryan

Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: Verification difficulties on Fashosts website

[ Edited ]

Hello Bryan,

 

I have triple-checked the authentication code in your keywords tag and I count only 126 characters there.  Can you add the the full 128 character string to your keywords tag?

 

Adding the code in this manner will not allow for the automated verification, but should help the Safe Web team manually verify your ownership.

 

Thanks!

 

To be notified by email when a reply is posted, go to My Settings > Preferences and check the box for: "Automatically Subscribe Me to Topics I Participate In".

 

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Visitor
thegardenfarmer
Posts: 4
Registered: ‎08-24-2010

Re: Verification difficulties on Fashosts website

Hi Phil_D

 

Thanks for your swift help and a reminder to always check for the obvious!

 

Should have all the required digits now.

 

Thanks again

Bryan

 

 

Phil_D
Posts: 7,286
Topics: 190
Kudos: 2,357
Solutions: 365
Registered: ‎06-10-2008

Re: Verification difficulties on Fashosts website

Perfect!

 

The authentication code in your keywords meta tag is properly placed and I shall notify the Safe Web team who will manually verify site ownership. Allow them a day or two to respond back to you in this thread.

 

Once ownership has been verified, your site will be queued for the rating evaluation.

 

Be sure the code remains in place until ownership is verified. Leaving the code in the meta tag will not affect your site or the visitor's experience.

 

Norton 360 • Norton Internet Security • Norton Zone | XP SP3 • Windows 7 Professional SP1 x64
• PLEASE, BACKUP or EXPORT your Identity Safe Data on a regular basis •

Visitor
thegardenfarmer
Posts: 4
Registered: ‎08-24-2010

Re: Verification difficulties on Fashosts website

That's great, thanks very much.

Symantec Employee
Console_Ops
Posts: 771
Registered: ‎06-16-2010

Re: Verification difficulties on Fashosts website

Hi Bryan,

Your site ownership has been manually verified and your site 'thegardenfarmer.co.uk' has been submitted for analysis. Note that the initial evaluation process may take up to two weeks to complete.

Cops

Visitor
thegardenfarmer
Posts: 4
Registered: ‎08-24-2010

Re: Verification difficulties on Fashosts website

Much appreciated, thanks.